Apprentice - Business Administration (Children's Services)
| Posting date: | 28 January 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 18 February 2026 |
| Location: | Thurrock, Essex, RM17 6SL |
| Company: | Thurrock Council |
| Job type: | Apprenticeship |
| Job reference: | 2762_1769601881 |
Summary
Job Title: Business Support Administration Apprentice - Children's Services
Salary: National Minimum Wage for Age
Contract Type: Apprenticeship - 21 months
Working Hours: 37 hours per week, Monday to Friday
Training Provider: South Essex College
About the Department
The Family Support Team (FST) work with families experiencing a range of challenges such as debt, domestic violence, poor mental or emotional health and substance misuse.
About the Role
We are looking for an Apprentice to join our Family Support Team (FST) in Children's Services.
This apprenticeship would suit someone looking for a career in Business Administration and an interest in Social Care. It is desirable that you have four GCSEs Grades 2 - 9 (or A*- E) with English and Mathematics being at Grade 4 - 9 (or A*- D) or Functional Skills Level 2 in Maths and English. Equivalent qualifications such as BTEC First Certificate/Diploma or any other Level 1 qualifications will also be considered.
The successful applicant would study a Business Administration Apprenticeship at Level 3 provided by South Essex College. You will be provided with a wide variety of work experience opportunities and support to meet the standards for this level.
As a Business Support Administration Apprentice, you will be responsible for:
- Monitoring a generic FST inbox
- Answering telephone calls
- Tracking data such as passports, birth certificates and meetings
- Supporting with ad-hoc administrative tasks
- Opportunity to shadow and minute-take Children's Services meetings
What We're Looking For
We're looking for someone who:
- Is committed to complete their full Apprenticeship
- Brings new ideas to the team
- Is professional
- Is willing to learn
- Is proactive
- Is highly organised
- Has great communication skills
DBS Check: Not Required for this role.
Benefits of Working with Us
In return you will receive regular support and ongoing training opportunities.
At Thurrock Council, we value our employees and offer a comprehensive benefits package, including:
- Generous annual leave entitlement
- Local Government Pension Scheme
- Flexible and hybrid working opportunities (where applicable)
- Ongoing training and professional development
- Employee assistance programme and wellbeing support
- Staff discounts and local offers
- A supportive and inclusive working environment
Apprenticeship study will be undertaken within normal working hours. Time will be allocated to attend training and complete assignments, workbooks, online training etc. as required by the qualification.
Important Dates
Closing Date (Redeployment Only): 4th February 2026
Closing Date (Internal & External): 22nd February 2026
Interview Date: To Be Confirmed
Additional Information
If you have any questions about the role or interview process, please contact:
Joanna Eve - Business Support Supervisor
To view the Job Profile and Person Specification please follow the link below:
Download Job Profile (PDF Document)
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If the Job Profile and Person Specification list any qualifications as essential, please also upload copies of those relevant qualifications.
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