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Customer Account Manager - Insurance

Job details
Posting date: 28 January 2026
Salary: £25,000 to £30,000 per year
Hours: Full time
Closing date: 04 February 2026
Location: Cullompton, Devon, ex15 3bz
Company: Acorn Recruitment
Job type: Permanent
Job reference: a1WNz000004576bMAA_1769598830

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Summary

Customer Account Manager - Insurance

Near Tiverton | £25,000-£30,000 DOE | Hybrid (2 days WFH after training) | Permanent

Introduction

Acorn by Synergie is recruiting on behalf of a well-established insurance business near Tiverton for a Customer Account Manager to join their longstanding and supportive team. This is an excellent opportunity for someone passionate about financial services and delivering an outstanding customer journey, with clear progression and funded professional development.

Key Duties

  • Provide a high-quality service to customers via telephone and email.

  • Build strong relationships to maximise customer retention and satisfaction.

  • Identify and maximise business development opportunities.

  • Support company performance against strategic goals and objectives.

  • Assist leadership with new projects and process improvements.

Requirements

  • Previous insurance experience (CII preferred but not essential).

  • Confident decision-making ability.

  • Adaptable and willing to take on new challenges.

  • Ambitious and motivated to study towards professional qualifications.

  • Excellent written and verbal communication skills.

  • Strong rapport-building and customer service skills.

What We Offer

  • Salary of £25,000-£30,000 depending on skills and experience.

  • 35-hour working week supporting a strong work-life balance.

  • Hybrid working (2 days per week from home once training is completed).

  • Private medical insurance and income protection cover.

  • 24 days' holiday rising to 28 days with service, plus bank holidays.

  • Option to buy up to 5 additional days' holiday (after qualifying period).

  • Funded professional qualifications and development opportunities.

  • Up to 25% discount on selected products and access to exclusive discounts.

  • Company social events supporting wellbeing and team culture.

Interested?

To apply or find out more, please contact the Acorn by Synergie team today.
Closing date: 05/02/2026.

Acorn by Synergie acts as an employment agency for permanent recruitment.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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