Contact Officer
| Posting date: | 28 January 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 27 February 2026 |
| Location: | Wakefield, West Yorkshire |
| Remote working: | On-site only |
| Company: | West Yorkshire Police |
| Job type: | Permanent |
| Job reference: |
Summary
Job title: Contact Officer (Initial Contact)
Salary: £27,204 rising incrementally to £29,859 per annum over four years. In addition, 20% shift allowance and 13.45% weekend enhancements (as applicable).
Location: Contact Management Centre, Operational Support
Laburnum Road, Wakefield and Dudley Hill, Bradford
Are you looking for a role that’s challenging, rewarding, and meaningful?
As an Initial Contact Officer for West Yorkshire Police, you will be the first point of contact for members of the public calling 999 or 101 or using our webchat service. Could you be the calm voice people rely on in an emergency?
Apply here: https://westyorkshirepolice.tal.net/vx/lang-en-GB/mobile-0/appcentre-3/brand-3/xf-263eee62ab86/candidate/so/pm/6/pl/1/opp/7340-Contact-Officer-Initial-Contact-January-2026/en-GB
Salary: £27,204 rising incrementally to £29,859 per annum over four years. In addition, 20% shift allowance and 13.45% weekend enhancements (as applicable).
Location: Contact Management Centre, Operational Support
Laburnum Road, Wakefield and Dudley Hill, Bradford
Are you looking for a role that’s challenging, rewarding, and meaningful?
As an Initial Contact Officer for West Yorkshire Police, you will be the first point of contact for members of the public calling 999 or 101 or using our webchat service. Could you be the calm voice people rely on in an emergency?
Apply here: https://westyorkshirepolice.tal.net/vx/lang-en-GB/mobile-0/appcentre-3/brand-3/xf-263eee62ab86/candidate/so/pm/6/pl/1/opp/7340-Contact-Officer-Initial-Contact-January-2026/en-GB
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Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.