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Family Support Advisor (Great Yarmouth)

Job details
Posting date: 28 January 2026
Salary: £25,120 to £27,249 per year, pro rata
Additional salary information: Salary: Support Staff Pay Scale F: £25,120 to £27,249 pro-rata per annum (Actual) (£28,598- £31,022 full time/full year equivalent)
Hours: Full time
Closing date: 06 February 2026
Location: Great Yarmouth, Norfolk
Remote working: On-site only
Company: Inspiration Trust
Job type: Permanent
Job reference: JAN20262455

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Summary

Salary: Support Staff Pay Scale F: £25,120 to £27,249 pro-rata per annum (Actual) (£28,598- £31,022 full time/full year equivalent)

Working Weeks: 39 weeks

Start Date: March 2026

Great Yarmouth Primary Academy is seeking a reliable and enthusiastic Family Support Advisor to be the first point of contact for our families, working with parents, carers, and students to ensure the highest levels of pastoral and academic support. The role involves being an Alternate Designated Safeguarding Lead and you will be required to attend multi agency meetings in line with this.

What You’ll Be Doing

- To lead on safeguarding across the academy and be a named designated safeguard lead.
- Develop, maintain and be the specific point of contact for outside agencies to ensure ongoing effective partnership relationships.
- To identify students at risk and liaise effectively with the SLT to ensure that pupil safeguarding needs are addressed as required.
- Line management responsibilities as directed by the Principal.
- Ensure that pupil safeguarding needs are addressed as required.
- Lead on the analysis of performance data for areas within this remit and generate reports and commentaries as required for various stakeholders.
- Commit to embedding equality, diversity and inclusion in all activities.

About You:

You will have recent experience of working with families and professionals in a child-focused way, have experience of safeguarding and show a commitment to professional growth, feedback, and personal development.

Essential:

- Minimum GCSE English and Maths (grade C or above) or equivalent
- Current safeguarding in education for Designated Safeguarding Leads training
- Experience of multi-agency working
- Ability to relate well to children and adults
- Excellent organisational skills with attention to detail
- ICT skills

Desirable:

- Experience of policy development

Why Join Inspiration Trust

At Inspiration Trust, we believe in the power of education to transform lives. You’ll be joining a supportive, forward-thinking organisation that values professional development, collaboration, and innovation. We provide opportunities for growth and empower you to make a real impact in schools across Norfolk and north Suffolk. As part of our thriving network of talented teachers, leaders, and support staff, you’ll receive a varied professional development programme designed to help you be the best you can be.

We offer:

- Generous annual leave, and access to the Local Government Pension Scheme (LGPS) with excellent employer contributions
- Health Plan and Employee Assistance Programme, including 24/7 virtual GP access, mental health support and claim-back options for healthcare costs *
- Cycle-to-work scheme, retail and theatre discounts (including discounted shopping vouchers, dentist and gym memberships), and salary sacrifice options (including home technology). *
- Free parking at most sites
- Personalised CPD and development programmes
- A structured and specific induction programme.
*Terms and conditions apply. Some benefits are only available following successfully passing probation.

About Us

Great Yarmouth Primary Academy is an Ofsted Good school located in the heart of Great Yarmouth. Proud to serve a highly diverse community, the school is committed to raising educational standards and supporting children to develop both academically and socially. Our knowledge-rich curriculum is delivered by a passionate team with a strong understanding of pedagogy, with English and Maths at the core of our learning.

In addition to the core curriculum, the school offers a broad and engaging wider curriculum that equips children with the knowledge, skills, and cultural capital to succeed throughout their school career and beyond. This helps foster lifelong passions and enthusiasm, supporting both education and wellbeing. The academy has also established the foundations of a community hub, providing support and opportunities for children from birth to 11 years, as well as for parents, enabling strong relationships with educational professionals.

We are part of the Inspiration Trust; a thriving family of schools across Norfolk and North Suffolk, recognised nationally for pupil progress and excellence in teaching and leadership. We believe every young person deserves the best education, regardless of background. Inspiration Trust specialises in transforming schools in disadvantaged areas and taking academies from failing to outstanding.

The Trust offers extensive networks and opportunities to collaborate with a diverse range of schools and partners. We are committed to delivering outstanding professional and learning opportunities for all staff, supported by a rich programme of continuing professional development led by some of the country’s leading educational thinkers and practitioners.

Great Yarmouth Primary Academy was last inspected by Ofsted in June 2021, with the report rating the school as Good. The report praises the academy, stating that "pupils at Great Yarmouth Primary Academy are polite, respectful and proud to come to school" and that "pupils spoken to feel safe in school."

If you would like to know more about this exciting opportunity, then please contact Sophia Ballard, PA to Principal (SophiaBallard@inspirationtrust.org).

Closing date for applications: 9am on Friday 6th February 2026

Interview date: Thursday 12th February 2026

Safeguarding and Equal Opportunities

Inspiration Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

All staff appointments are subject to satisfactory references and enhanced Disclosure and Barring Service checks. We are an equal opportunities employer.

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