Customer Service Advisor
| Posting date: | 27 January 2026 |
|---|---|
| Salary: | £12.21 to £13.68 per hour |
| Hours: | Full time |
| Closing date: | 26 February 2026 |
| Location: | OL11 |
| Remote working: | On-site only |
| Company: | Synergy Recruitment Ltd |
| Job type: | Temporary |
| Job reference: | 35721-40915 |
Summary
A phone-based customer service role that DOESN'T require previous experience.
Yes, you read that correctly!
Due to continued growth, our client based in Rochdale is looking to recruit multiple Customer Service Advisors.
You will start on a temporary contract with a view to it leading to a permanent position if successful - with plenty of progression opportunities from there!
Full training is provided and you'll join a friendly and supportive team in great offices (including an onsite canteen and coffee shop!)
Details of the Customer Service Advisor positions:
• Pay: £12.21 + £1.47 (holiday pay) = £13.68 per hour
• Start: must be available to start on 9th February
• Duration: temporary to permanent contracts available
• Hours: 37.5 hours per week, must be available between 8am - 8pm Monday to Friday, with approx. 1 in 4 weekends, 8AM - 1PM Saturday and Sunday (with time back in lieu)
• Location: Rochdale with free parking or nearby bus stops & within 1-mile from the train station.
Job Role:
As a Customer Service Advisor, you will be dealing with a high volume of inbound and outbound calls:
• Handling approx. 60 - 100 calls per day
• Booking, re-arranging, and cancelling appointments
• Answering enquiries
• Taking payments
• Updating records on the inhouse system
Skills and Experience required for the Customer Service Advisor position:
• Previous experience within a customer facing role (eg retail, hospitality, care, health & beauty, office-based customer service)
• A polite and professional telephone manner
• Ability to learn new IT systems
If this sounds like the job you have been waiting for, please apply with your CV today!
INDMID