Operations Manager
| Posting date: | 27 January 2026 |
|---|---|
| Salary: | £40,000 per year |
| Hours: | Full time |
| Closing date: | 24 February 2026 |
| Location: | Leicester, LE3 3AW |
| Remote working: | On-site only |
| Company: | NFP People Limited |
| Job type: | Permanent |
| Job reference: | 8095 |
Summary
Operations Manager
Are you passionate with a commitment to the delivery of high quality and forward-thinking services for disabled people across Leicester, Leicestershire, and Rutland?
We have an exciting opportunity for a dynamic, hands-on Operations Manager to join the team.
Join a charity that supports over 3000 disabled people and thousands more who care for them and employs over 100 people. It's an exciting time at the charity, as it builds on its 125-year history and sets a vision for a bright future that is driven by change, innovation, and impact at its heart.
Position: Operations Manager
Location: Leicester/Hybrid (1 home working day per week until after settling in period)
Salary: £40,000 per annum
Hours: Full-time
Contract: Permanent
Closing Date: 24th February 2026. Please note this role may close sooner than advertised.
About the Role
As Operations Manager, you'll lead and enable the day-to-day operations of the charity and its central functions, ensuring the very best of outcomes for the charity, its people and the communities it serves.
You'll report to the Chief Executive and hold line management responsibilities for the charity's service managers and central administration team who collectively lead around 90 colleagues.
Key areas of responsibility include:
- Leadership
- Service Delivery
- Quality Compliance
- Performance Monitoring and Reporting
- Operational Excellence
- Office Management
- Partnerships and Collaborations
About You
An experienced manager of people and operations with a track-record of managing teams, contracts, projects, and programmes in a dynamic environment. You will be positive, proactive and highly organised with an ability to make effective contributions in leadership and direction of operations.
Driven to deliver high standards of excellence and recovers brilliantly in adversity, we are looking for someone with experience of quality, compliance, audit, and risk, matched with a comprehensive understanding of process improvement and operational management.
This role would really suit a strategic and forward thinking who wants to really make their mark and help lead the charity in to its next exciting chapter.
About the Organisation
Join a Leicestershire based charity working to provide life-enhancing services, care and opportunities for disabled people (and all those supporting them), promoting inclusion, equality, independence, choice, empowerment, respect and dignity for all, since 1898.
The goal is to see a society that is designed with everyone in mind and where the choices and dignity of every person is upheld; where diverse spaces are celebrated for the value they hold.
'I witness lives being transformed every day, from the unforgettable pride of someone achieving what once felt impossible, to the pure joy of shared smiles and laughter. Being part of these moments fills me with gratitude and reminds me how powerful our work truly is'
Benefits include:
- Remote working policy to work from home for part of the week.
- 28 days of annual leave, including bank holidays and 4 privilege days per year,
- Membership of the Pension Scheme with a 4% employer contribution and an employee contribution between 4%
- An Employee Assistance Programme with access to counselling support, GP helpline, financial, legal and care advice and support.
- Opt-in health scheme
- Development opportunities
The organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders are expected to share this commitment and to comply with the relevant safeguarding policy.
Other roles you may have experience of could include Operations, Operational, Operations Manager, Operations Lead, Operations Officer, Operations and HR, Operations and HR Manager, Operations and HR Lead, Operations and HR Officer, Finance, HR. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.