Medical Secretary Support
| Posting date: | 27 January 2026 |
|---|---|
| Salary: | £12.36 to £12.86 per hour |
| Additional salary information: | £12.36 - £12.86 an hour |
| Hours: | Full time |
| Closing date: | 06 February 2026 |
| Location: | Bristol, BS3 4JE |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A1479-26-0001 |
Summary
Key Responsibilities: Secretarial To provide an efficient word processing service for GPs and health professionals as required. This includes the typing and processing of letters, reports, patient referrals, in an accurate and quality manner. Process and maintain referrals using the E Referral System AND EMIS systems. Maintain all workstreams within the E Referral system. Process dictation using the Dictate IT system. To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure. To provide support to the Microteam Secretaries/ to have knowledge of non NHS work requests. To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries. To be able to retrieve test results, clinic letters, discharge summaries from appropriate computer systems, or liaise with secondary care staff. To provide cover for members of the secretarial team during periods of sickness and annual leave. Communication Communicate on a daily basis with GPs, care navigators, other clinical or non-clinical staff, health care professionals and other health centre users. Interface between surgery, GPs and social services, secondary health centres and community services. To be aware of confidentiality and communicate sensitive information in a discreet and sensitive manner Communicate information, messages, results or requests for follow up appointments to patients in a tactful and clear manner. Ensure patients have understood the information that has been given to them. To liaise by telephone with a wide range of outside social care services, secondary health centres and other health care service providers. Work collaboratively with other team members and able to cover their absences across the business