Concierge
| Posting date: | 27 January 2026 |
|---|---|
| Salary: | £14.80 to £15.51 per hour |
| Hours: | Full time |
| Closing date: | 26 February 2026 |
| Location: | London EC |
| Remote working: | On-site only |
| Company: | ISS Facilities Services |
| Job type: | Permanent |
| Job reference: | 151922 |
Summary
Concierge
Contract: Government
Location: London, EC
Hours of work: 55
Working Pattern: Monday to Friday
Contract Type: Permanent
Hourly Rate: £14.80 - £15.51
Are you passionate about safety and delivering an excellent customer experience?
As a Concierge/Facilities Ambassador with ISS, you will play a key role in creating a safe and secure environment, protecting colleagues, customers, and assets through exemplary security operations while providing a welcoming and professional presence on site.
The Role
Ensure the safety and security of the site and everyone on it at all times
Stay vigilant and identify any suspicious activity
Prevent unauthorised access to the site
Maintain awareness of all site activity and be fully briefed on daily events
Provide a welcoming and friendly environment for all visitors
Build positive, professional relationships with customers and colleagues
Adhere to Health & Safety procedures and report any breaches promptly
Work independently or as part of a team, depending on site requirements
About You
Previous security experience
A valid frontline Security Industry Authority (SIA) license (Security Guarding, Door Supervision, or Close Protection)
Knowledge of security systems and related technology
Excellent attention to detail and a consistent, professional approach
Strong customer service skills and a team-oriented mindset
New recruits will be encouraged to enrol onto the relevant apprenticeship as part of their training and development
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
Contract: Government
Location: London, EC
Hours of work: 55
Working Pattern: Monday to Friday
Contract Type: Permanent
Hourly Rate: £14.80 - £15.51
Are you passionate about safety and delivering an excellent customer experience?
As a Concierge/Facilities Ambassador with ISS, you will play a key role in creating a safe and secure environment, protecting colleagues, customers, and assets through exemplary security operations while providing a welcoming and professional presence on site.
The Role
Ensure the safety and security of the site and everyone on it at all times
Stay vigilant and identify any suspicious activity
Prevent unauthorised access to the site
Maintain awareness of all site activity and be fully briefed on daily events
Provide a welcoming and friendly environment for all visitors
Build positive, professional relationships with customers and colleagues
Adhere to Health & Safety procedures and report any breaches promptly
Work independently or as part of a team, depending on site requirements
About You
Previous security experience
A valid frontline Security Industry Authority (SIA) license (Security Guarding, Door Supervision, or Close Protection)
Knowledge of security systems and related technology
Excellent attention to detail and a consistent, professional approach
Strong customer service skills and a team-oriented mindset
New recruits will be encouraged to enrol onto the relevant apprenticeship as part of their training and development
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.