RPHCS Central Operations Lead
| Posting date: | 27 January 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Competitive rate and excellent benefits |
| Hours: | Full time |
| Closing date: | 20 February 2026 |
| Location: | Runcorn, Borough of Halton, WA7 3DJ |
| Company: | Phoenix Medical Supplies |
| Job type: | Permanent |
| Job reference: | kal-RowlandsPharmacy-46104-63737-en |
Summary
Job Title: Central Operations Lead
Location: Runcorn
Salary: Competitive with excellent benefits package
Hours: Monday to Friday 09.00 - 17.15
We’re looking for a Central Operations Lead to play a key role in how our hospital outpatient pharmacies operate day to day. This role sits at the centre of our organisation, connecting Head Office strategy with the teams delivering care on the ground.
Your focus will be on making sure our OPD services run consistently, efficiently and in line with our wider business goals — while always keeping patient care front and centre.
About You
This role would suit someone with experience in pharmacy or healthcare operations who understands the realities of working in a regulated, multi‑site environment. You’ll be confident communicating with a range of stakeholders, comfortable leading change, and naturally focused on finding practical solutions.
You’ll bring a collaborative mindset, strong judgement and the ability to balance strategic thinking with day‑to‑day operational needs.
What You'll Be Doing
- Acting as the link between Head Office and hospital outpatient pharmacy teams
- Turning strategy into clear, practical ways of working that make sense on the ground
- Driving consistent, efficient operating standards across OPD sites
- Supporting branch teams to embed best practice and improve day‑to‑day performance
- Ensuring communications to OPDs are clear, relevant and timely
- Listening to branch feedback and feeding insight back into central planning
- Working with HR, IT and Pharmacy Support to resolve operational challenges
- Contributing to projects that improve service delivery, compliance and patient outcomes
What You'll Get
- Competitive salary
- 22 days (pro rata) annual leave plus bank holidays, increasing with length of service
- Medicash – a health cash plan to support everyday healthcare costs (e.g. eyecare, prescriptions)
- iTrent Financial Wellbeing – an app to help manage and access your pay flexibly
- High street discounts and offers
- Employee Assistance Programme (EAP)
- Contributory Pension Scheme
INDPMS
#VP25