Community Wellbeing Hub & Volunteer Officer
| Posting date: | 27 January 2026 |
|---|---|
| Salary: | £26,532 per year |
| Hours: | Full time |
| Closing date: | 15 February 2026 |
| Location: | Willington, Crook |
| Remote working: | On-site only |
| Company: | Pioneering Care Partnership |
| Job type: | Permanent |
| Job reference: |
Summary
Adult Wellbeing Services (AWS) are delivered through a partnership between County Durham and Darlington NHS Foundation Trust (CDDFT) and the Pioneering Care Partnership (PCP), and include the Wellbeing for Life (WBFL) service. WBFL is a commissioned programme in County Durham, built on the principle of Your Wellbeing, Your Way. Using a behaviour change model, the team supports individuals living and working across the county to take small, tailored steps towards better health.
Working within the Community and Quality Team, the Community Wellbeing Hub and Volunteer Officer will work closely across Adult Wellbeing Services (AWS) locality teams, to support the development and delivery of a network of community wellbeing hubs, promoting wellbeing and offering volunteer opportunities and pathways.
We are looking to appoint someone with:
• Experience of working or volunteering in the community with an ability to relate to people from different backgrounds
• Experience of recruitment, managing and supporting volunteer
• Experience of partnership/collaborative working and of building relationships across a variety of settings
• Skills to listen, influence, negotiate and motivate individuals in relation to wellbeing behaviours
• A knowledge of asset-based community development
If you are passionate about health and wellbeing and want to help local people to make positive changes and improve lives, we’d love to hear from you.
To book an informal discussion with Kevin Parke, Quality and Community Co-ordinator, please email kevin.parke@nhs.net.
Closing date for applications is: Sunday 15th February 2026 at midnight
As part of the team, the post holder will adopt a flexible approach, working across different local areas to meet community needs.
Job Description
• To recruit community groups/organisations/centres to become Community Wellbeing Hubs so that the health and wellbeing messages can be rooted in the community.
• To train and support staff and volunteers from the Community Wellbeing Hubs to become wellbeing champions in the work they do within the community, for example running wellbeing activities and having health and wellbeing promotional messages at the heart of what they do.
• To ensure that each volunteer is treated with respect and dignity and has an individual action plan, and regular supervision and monitoring and encouraging progress and training.
• Manage and monitor the quality standards, policies and processes in place to ensure the retention of the Volunteer Kite mark status.
• To apply solution focussed problem solving to further develop, maintain and monitor the Community Wellbeing Hubs data base and DCRS input to ensure details are logged and collated.
• With support, to lead the continuous improvement of the Community Wellbeing Hubs offer ensuring that systems are fit for purpose and policies and procedures are adhered to.
• To generate an active range of geographically spread of Community Wellbeing Hubs by applying asset-based community development, engagement and consultation techniques as appropriate.
• To manage the Community Wellbeing Hubs database ensuring that centres have the necessary checks and training before being certified as an AWS Community Wellbeing Hub.
• To be responsible for data management of Community Wellbeing Hubs and volunteers including inputting information onto databases and generating reports.
• To deliver a range of interactive training and workshops for Community Wellbeing Hub volunteers.
• To further develop the Community Wellbeing Hub information and support pack, developing suitable promotional materials and activities which can be delivered locally.
• To maintain regular contact with the Community Wellbeing Hub champions to ensure that centres and volunteers are being fully and appropriately utilised and are supported in their placement.
• To attend appropriate meetings and taking a lead on promoting the WBFL Community Wellbeing Hub and volunteering offer, including the review of marketing materials and the input into social media campaigns etc.
• To work in collaboration with Community Connectors and Wellbeing Practitioners to develop Wellbeing Champions/volunteers’ skills and confidence and provide them with any necessary support.
• To support the Community Connectors in the ongoing management of the established Community Wellbeing Hubs within their PCN area.
• To asset map the local areas and signpost volunteers or clients to other relevant volunteering opportunities and/or services.
• To collate and present verbal and written reports as required, but at least on a monthly basis concerning the performance of the Community Wellbeing Hub offer.
• To actively work with the lead on marketing to promote the Community Wellbeing Hub offer, including social media, supporting events and publicity campaigns.
• To work as part of a team to develop a programme of health-related activities for the local community including opportunities for volunteering.
• To assist with the evaluation of services and sessions as appropriate and learn from best practice.
• To work with relevant partners and professionals to support the service development and delivery.
• To undertake risk assessments on venues/activities as required.
• To contribute to knowledge sharing and learning before, during and after projects, and to the development of a culture that helps colleagues become confident in using the appropriate technology and develop skills.
• To audit and maintain resources, stock and equipment levels.
• To work flexibly as part of a team and to provide cover for colleagues as required maintaining appropriate staffing levels within projects.
• There is a requirement to work flexibly including some weekends and evenings depending on service need.
• To undertake any training and development deemed appropriate by your line manager.
Working within the Community and Quality Team, the Community Wellbeing Hub and Volunteer Officer will work closely across Adult Wellbeing Services (AWS) locality teams, to support the development and delivery of a network of community wellbeing hubs, promoting wellbeing and offering volunteer opportunities and pathways.
We are looking to appoint someone with:
• Experience of working or volunteering in the community with an ability to relate to people from different backgrounds
• Experience of recruitment, managing and supporting volunteer
• Experience of partnership/collaborative working and of building relationships across a variety of settings
• Skills to listen, influence, negotiate and motivate individuals in relation to wellbeing behaviours
• A knowledge of asset-based community development
If you are passionate about health and wellbeing and want to help local people to make positive changes and improve lives, we’d love to hear from you.
To book an informal discussion with Kevin Parke, Quality and Community Co-ordinator, please email kevin.parke@nhs.net.
Closing date for applications is: Sunday 15th February 2026 at midnight
As part of the team, the post holder will adopt a flexible approach, working across different local areas to meet community needs.
Job Description
• To recruit community groups/organisations/centres to become Community Wellbeing Hubs so that the health and wellbeing messages can be rooted in the community.
• To train and support staff and volunteers from the Community Wellbeing Hubs to become wellbeing champions in the work they do within the community, for example running wellbeing activities and having health and wellbeing promotional messages at the heart of what they do.
• To ensure that each volunteer is treated with respect and dignity and has an individual action plan, and regular supervision and monitoring and encouraging progress and training.
• Manage and monitor the quality standards, policies and processes in place to ensure the retention of the Volunteer Kite mark status.
• To apply solution focussed problem solving to further develop, maintain and monitor the Community Wellbeing Hubs data base and DCRS input to ensure details are logged and collated.
• With support, to lead the continuous improvement of the Community Wellbeing Hubs offer ensuring that systems are fit for purpose and policies and procedures are adhered to.
• To generate an active range of geographically spread of Community Wellbeing Hubs by applying asset-based community development, engagement and consultation techniques as appropriate.
• To manage the Community Wellbeing Hubs database ensuring that centres have the necessary checks and training before being certified as an AWS Community Wellbeing Hub.
• To be responsible for data management of Community Wellbeing Hubs and volunteers including inputting information onto databases and generating reports.
• To deliver a range of interactive training and workshops for Community Wellbeing Hub volunteers.
• To further develop the Community Wellbeing Hub information and support pack, developing suitable promotional materials and activities which can be delivered locally.
• To maintain regular contact with the Community Wellbeing Hub champions to ensure that centres and volunteers are being fully and appropriately utilised and are supported in their placement.
• To attend appropriate meetings and taking a lead on promoting the WBFL Community Wellbeing Hub and volunteering offer, including the review of marketing materials and the input into social media campaigns etc.
• To work in collaboration with Community Connectors and Wellbeing Practitioners to develop Wellbeing Champions/volunteers’ skills and confidence and provide them with any necessary support.
• To support the Community Connectors in the ongoing management of the established Community Wellbeing Hubs within their PCN area.
• To asset map the local areas and signpost volunteers or clients to other relevant volunteering opportunities and/or services.
• To collate and present verbal and written reports as required, but at least on a monthly basis concerning the performance of the Community Wellbeing Hub offer.
• To actively work with the lead on marketing to promote the Community Wellbeing Hub offer, including social media, supporting events and publicity campaigns.
• To work as part of a team to develop a programme of health-related activities for the local community including opportunities for volunteering.
• To assist with the evaluation of services and sessions as appropriate and learn from best practice.
• To work with relevant partners and professionals to support the service development and delivery.
• To undertake risk assessments on venues/activities as required.
• To contribute to knowledge sharing and learning before, during and after projects, and to the development of a culture that helps colleagues become confident in using the appropriate technology and develop skills.
• To audit and maintain resources, stock and equipment levels.
• To work flexibly as part of a team and to provide cover for colleagues as required maintaining appropriate staffing levels within projects.
• There is a requirement to work flexibly including some weekends and evenings depending on service need.
• To undertake any training and development deemed appropriate by your line manager.
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