Senior/Dispatch Porter
| Posting date: | 26 January 2026 |
|---|---|
| Salary: | £30,546.00 to £32,207.00 per year |
| Additional salary information: | £30546.00 - £32207.00 a year |
| Hours: | Full time |
| Closing date: | 09 February 2026 |
| Location: | London, N19 5NF |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9220-26-0058 |
Summary
Report any accidents or incidents to the line manager. Responsible for recording, and reporting sickness absence to the line manager Undertake return-to-work interviews following absences from work. Able to provide assistance to patients and visitors to the hospitals. Able to evaluate and determine the appropriate point and means of escalation. Assist in, organizing and implementing appropriate training for staff in line with personal development plans and divisional business plans. Maintain all health and safety training to compliant levels. Ensure staff comply with health and safety regulations. The Senior/Dispatcher porter will be required to identify and respond to user needs and to solve problems/complaints as and when they arise or escalate as necessary to line management. To provide the Service Manager with regular staff updates and reports when requested, in a timely manner. Assist in the completion and implementation of work schedules and procedures as and when required. The post holder will ensure the proper use of the Trusts resources such as stationery, telephone usage, photocopying, and other consumables during business, ensuring minimal waste and minimal cost. To maintain the confidentiality of the Trust in respect of patient and staff information obtained at all times, and use such information only as authorized for specific purposes. Report any concerns about the use of such information to the senior manager. The post-holder is responsible for taking reasonable care of himself/herself as well as for any colleagues, patients or visitors who might be affected by any act or failure to act by the post-holder in accordance with the Trusts policies on Health and Safety at Work. The post holder may be required to work in another department within the Trust at short notice to cover unplanned sickness or to cover planned sickness or annual leave in other departments. Staff Development, Training and Education The post holder will be required to undertake mandatory training and is responsible for keeping this training up to date The post holder will have an appraisal of performance each year and will be responsible for agreeing on a development plan in agreement with their manager or immediate supervisor. The development plan will be reviewed each year The Trust will provide assistance and agreed development to enable the post holder to achieve their objectives and standards in line with the development plan If the post holder feels he/she is not achieving their objective as agreed in the development plan they will bring it to the attention of their supervisor or manager at the earliest opportunity