Employer Support Officer
| Posting date: | 26 January 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £26,667 per annum |
| Hours: | Full time |
| Closing date: | 23 February 2026 |
| Location: | Barnsley, South Yorkshire, S70 2YW |
| Remote working: | On-site only |
| Company: | eTeach UK Limited |
| Job type: | Permanent |
| Job reference: | 1531315 |
Summary
Employer Support Officer
Department: Employer Engagement
Salary: £26,667 per annum
Contract Type: Permanent Full time 37 hours per week
Reference: REC2353 | Closing Date: Monday, 23rd February 2026
The Opportunity
Are you a people person with a passion for delivering exceptional service? Do you thrive in a fast paced environment where relationship building is key? If so, Barnsley College would love to hear from you!
We are looking for an enthusiastic and proactive Employer Support Officer to join our forward thinking Employer Engagement team. In this exciting front facing role, you’ll be the friendly, knowledgeable link between the College and our employer partners — helping businesses access apprenticeship talent, training solutions and wider College services.
No two days will ever be the same. You might be supporting recruitment campaigns, speaking with employers about apprenticeship opportunities, updating CRM systems, coordinating events, or ensuring every employer who contacts us receives a first class experience. If you enjoy variety, teamwork and making a real difference, this could be your perfect next step.
This is an opportunity to join a supportive, sociable and high achieving team where your ideas, initiative and positivity are genuinely valued.
About You
You’ll bring energy, confidence and a genuine passion for great customer service.
You’ll be organised, approachable and comfortable speaking with employers from a range of industries, both over the phone and in person. Your attention to detail will help keep our records accurate, and your friendly nature will help build strong relationships that last.
Most importantly, you’ll be someone who enjoys being part of a team that works hard, supports each other and celebrates success.
Below is a list of some of the key skills, qualifications and experience we are seeking for this exciting opportunity.
Required
• NVQ Level 3 (or equivalent) in a business or customer service area or working towards
• GCSE English and Maths at Grade C/4 or above (or equivalent)
• Experience in a busy customer focused or administrative role
• Confident communicator with strong interpersonal skills
• Good IT skills, including Microsoft Office and accurate data entry
• Experience of working proactively with internal and external customers.
Reasons to join us
• We offer substantial annual leave entitlement (Up to 47 days per year including bank and public holidays)
• Holiday purchase scheme to buy additional annual leave days
• Local Government Pension Scheme – with a generous 19.2% employer contribution!
• We invest in our people through funded CPD opportunities, regular staff development training and paid volunteering days
• Career advancement opportunities with tailored support for staff to progress
• Free Barnsley College courses to support your professional and personal development (subject to approval)
• 24/7 access to same day appointments with a GP
• Exclusive discounts and cashback for retail, dining and leisure as part of YouatWork
• Access to health cash plans as members of the Westfield Health Scheme or Health Shield
• Discounted college gym membership with onsite facilities
• Supporting employee mental health through access to free counselling services and the Foundations App
• Discounts schemes for greener travel including Northern Rail, Trainline and Cycle to Work
• Free Microsoft Office 365 for personal use on up to five machines
• Access to discounted hair and beauty therapies at our onsite salon
• On site subsidised Starbucks and food outlets offering a variety of dining options
• Free breakfast provided daily for all staff members
• Our shared purpose - We believe in transforming the lives of both our learners and staff
The Barnsley College Advantage
When you join us, you can expect to benefit from The Barnsley College Advantage. This is the advantage of:
• Being supported to achieve your personal and professional goals
• A range of flexible working opportunities
• Autonomy, Empowerment and Accountability
• Short- and Long-Term development commitments
• Access to experiencing work in a range of areas
• Working in a Value and Behaviour led organisation
• Reward and Recognition
• Having your voice heard at every level
• Comprehensive Wellbeing Support
Closing date for applications is Monday, 23rd February 2026. We reserve the right to close this vacancy early depending on the level of interest.
Job Description and Person Specification
Barnsley College is committed to creating a dynamic and diverse workforce and welcomes applications from all candidates regardless of their gender, disability, age, ethnicity, sexual orientation, or faith. Disabled applicants who meet the minimum essential criteria will be guaranteed an interview. The College is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff and volunteers to share this commitment. The successful candidate will be required to undertake an Enhanced Disclosure from DBS.
Please be aware that it is a Criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children.
Department: Employer Engagement
Salary: £26,667 per annum
Contract Type: Permanent Full time 37 hours per week
Reference: REC2353 | Closing Date: Monday, 23rd February 2026
The Opportunity
Are you a people person with a passion for delivering exceptional service? Do you thrive in a fast paced environment where relationship building is key? If so, Barnsley College would love to hear from you!
We are looking for an enthusiastic and proactive Employer Support Officer to join our forward thinking Employer Engagement team. In this exciting front facing role, you’ll be the friendly, knowledgeable link between the College and our employer partners — helping businesses access apprenticeship talent, training solutions and wider College services.
No two days will ever be the same. You might be supporting recruitment campaigns, speaking with employers about apprenticeship opportunities, updating CRM systems, coordinating events, or ensuring every employer who contacts us receives a first class experience. If you enjoy variety, teamwork and making a real difference, this could be your perfect next step.
This is an opportunity to join a supportive, sociable and high achieving team where your ideas, initiative and positivity are genuinely valued.
About You
You’ll bring energy, confidence and a genuine passion for great customer service.
You’ll be organised, approachable and comfortable speaking with employers from a range of industries, both over the phone and in person. Your attention to detail will help keep our records accurate, and your friendly nature will help build strong relationships that last.
Most importantly, you’ll be someone who enjoys being part of a team that works hard, supports each other and celebrates success.
Below is a list of some of the key skills, qualifications and experience we are seeking for this exciting opportunity.
Required
• NVQ Level 3 (or equivalent) in a business or customer service area or working towards
• GCSE English and Maths at Grade C/4 or above (or equivalent)
• Experience in a busy customer focused or administrative role
• Confident communicator with strong interpersonal skills
• Good IT skills, including Microsoft Office and accurate data entry
• Experience of working proactively with internal and external customers.
Reasons to join us
• We offer substantial annual leave entitlement (Up to 47 days per year including bank and public holidays)
• Holiday purchase scheme to buy additional annual leave days
• Local Government Pension Scheme – with a generous 19.2% employer contribution!
• We invest in our people through funded CPD opportunities, regular staff development training and paid volunteering days
• Career advancement opportunities with tailored support for staff to progress
• Free Barnsley College courses to support your professional and personal development (subject to approval)
• 24/7 access to same day appointments with a GP
• Exclusive discounts and cashback for retail, dining and leisure as part of YouatWork
• Access to health cash plans as members of the Westfield Health Scheme or Health Shield
• Discounted college gym membership with onsite facilities
• Supporting employee mental health through access to free counselling services and the Foundations App
• Discounts schemes for greener travel including Northern Rail, Trainline and Cycle to Work
• Free Microsoft Office 365 for personal use on up to five machines
• Access to discounted hair and beauty therapies at our onsite salon
• On site subsidised Starbucks and food outlets offering a variety of dining options
• Free breakfast provided daily for all staff members
• Our shared purpose - We believe in transforming the lives of both our learners and staff
The Barnsley College Advantage
When you join us, you can expect to benefit from The Barnsley College Advantage. This is the advantage of:
• Being supported to achieve your personal and professional goals
• A range of flexible working opportunities
• Autonomy, Empowerment and Accountability
• Short- and Long-Term development commitments
• Access to experiencing work in a range of areas
• Working in a Value and Behaviour led organisation
• Reward and Recognition
• Having your voice heard at every level
• Comprehensive Wellbeing Support
Closing date for applications is Monday, 23rd February 2026. We reserve the right to close this vacancy early depending on the level of interest.
Job Description and Person Specification
Barnsley College is committed to creating a dynamic and diverse workforce and welcomes applications from all candidates regardless of their gender, disability, age, ethnicity, sexual orientation, or faith. Disabled applicants who meet the minimum essential criteria will be guaranteed an interview. The College is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff and volunteers to share this commitment. The successful candidate will be required to undertake an Enhanced Disclosure from DBS.
Please be aware that it is a Criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children.