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Operations Manager

Job details
Posting date: 26 January 2026
Salary: £35,000 to £40,000 per year
Additional salary information: plus bonus
Hours: Full time
Closing date: 02 February 2026
Location: Swansea, Swansea, SA5 4AJ
Remote working: On-site only
Company: Randstad CPE
Job type: Permanent
Job reference: PR-1459660_1769432213

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Summary

Due to an expansion and continued growth we are looking to appoint an Operations Manager.

Your role is an integral part of the success of the business and therefore comes with a bonus!

As the Operations Manager you will be responsible for overseeing and improving the day-to-day operations of the organisation.

This role involves managing key operational processes, ensuring efficiency and productivity, and driving operational improvements across various departments.

Working closely with senior leadership to align operations with business goals, optimise resources, and maintain a high standard of service delivery.

This role encompasses a variety of functions including:

  • Operations Management
  • Team Leadership and Development
  • Process Improvement
  • Risk Management and Compliance
  • Reporting and Analytics
  • Customer Satisfaction and Quality Assurance

You will need:

  • A qualification in Business Management
  • Strong organisational and multitasking abilities
  • People management skills
  • Previous accounts experience is highly desirable
  • Excellent verbal and written communication skills
  • Customer-focused attitude with strong problem-solving skills
  • Proficient in Microsoft Office and CRM software (e.g., Salesforce, HubSpot).
  • Detail-oriented with strong follow-through.

Benefits

  • Bonus
  • 28 days holiday
  • Private medical cover after probationary period.
  • Pension - 3% employer contribution.
  • On-site free parking
  • Close to amenities

For full job details please apply!

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

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