Team Secretary
| Posting date: | 26 January 2026 |
|---|---|
| Salary: | £24,937.00 to £26,598.00 per year |
| Additional salary information: | £24937.00 - £26598.00 a year |
| Hours: | Full time |
| Closing date: | 09 February 2026 |
| Location: | Yeovil, BA20 2BN |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9184-26-0101 |
Summary
As the Secretary for the Somerset Team for Early Psychosis (STEP), you will contribute to the effective functioning of the service by delivering highquality administrative and reception support. Your responsibilities will include: Communication and Front of House Duties Provide courteous and effective communication with service users, carers, colleagues and external agencies. Handle complex or sensitive calls with professionalism, including calls from distressed individuals. Maintain confidentiality and ensure secure handling of patient information at all times. Administrative Support Produce accurate correspondence including letters, reports, forms and minutes through audio and copy typing. Maintain electronic and paperbased patient records, ensuring data is up to date, accurate and compliant with Trust policies and GDPR. Support the monitoring of referrals, appointments, attendances and discharges using Trust systems. Assist in coordinating meeting rooms, diaries and team schedules. Office Management Manage stock levels of stationery and office supplies, placing orders as needed. Maintain filing systems, office procedures and effective organisational processes that support the smooth running of the service. Coordinate building or equipment maintenance requests as advised. Team Support and Collaboration Provide administrative cover to support colleagues during absence, ensuring continuity of service. Support new starter inductions and contribute to a welcoming and collaborative team environment. Participate in staff and multidisciplinary meetings when required. Professional Responsibilities Adhere to Trust policies including safeguarding, confidentiality, data protection, infection control, and health and safety. Engage in relevant training and development opportunities to enhance skills and maintain high performance. Contribute to continuous service improvement and uphold the Trust's values of Outstanding Care, Listening and Leading, and Working Together.