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Flexible Worker Advisor

Job details
Posting date: 26 January 2026
Salary: £24,870 per year
Hours: Full time
Closing date: 15 February 2026
Location: RG12 2UT
Remote working: On-site only
Company: NHS Professionals
Job type: Permanent
Job reference: 4596

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Summary

If you’re great with people, enjoy helping others and passionate about giving advice, a Customer Service career at NHS Professionals could be a great choice for you.

Join us and you’ll be part of a customer-focussed community, receiving first-class training, and exceptional career development opportunities, within a culture truly driven by care.

We are recruiting for a Customer Service Advisor (Internally Known as Flexible Worker Advisor)

Location - London house, Bracknell with occasional travel to our other NHSP sites (includes, Prospect Park Hospital, Upton Hospital, St Marks Hospital, Wokingham Community Hospital & West Berkshire Community Hospital)

Full-Time 37.5 Hours per Week

In this busy and exciting role, you will receive and respond to queries from our workers and support them with their shift booking. The aim of the on-site team is to facilitate filling bank shifts whilst ensuring the workers requirements are also met or exceeded. But this isn’t just any customer service role – every call our Customer Support Advisors answer, and every query we resolve, helps support healthcare professionals working in NHS trusts and hospitals across the country.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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