Multi Site Housekeeping Supervisor
| Posting date: | 26 January 2026 |
|---|---|
| Salary: | £13 to £14.25 per hour |
| Additional salary information: | £14.25 per hour, retention bonus plus other benefits |
| Hours: | Full time |
| Closing date: | 25 February 2026 |
| Location: | EH2 4NF |
| Company: | Heeton Hospitality UK |
| Job type: | Permanent |
| Job reference: | ed0430bac6bc4eb59cf3 |
Summary
The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As Housekeeping Supervisor, you will assist the Cluster Housekeeping Manager in supervising all aspects of housekeeping function – ensuring high standards are maintained.
This is a multi-site role for Heeton Concept Aparthotel - Queen Street Edinburgh and Heeton Concept Aparthotel - Stewart Edinburgh; located less than 5-minute walk apart.
Your day-to-day
People
- Supervise day-to-day staffing requirements, plan and assign work, and establish employee performance and development goals. Provide mentoring, coaching and regular feedback to help manage conflict and improve employee performance
- Educate and train all employees in compliance with governmental and safety regulations. Ensure staff is properly trained and has the tools and equipment to carry out job duties
- Promote teamwork and quality service through daily communication and coordination with other department heads
- May assist with deep cleaning projects and assist housekeeping staff during high-volume periods
Financial
- Maintain proper inventory levels, managing cost per room for supplies and labor (for example: bed & bath linen reuse and laundry operation).
Guest Experience
- Check public areas, guest rooms/suites, equipment, and linens are clean and in good repair advise team members of areas of improvements
- Perform housekeeping duties necessary, including making beds as well as vacuuming and cleaning guest suites to ensure guest satisfaction
- Handle complaints and special requests to achieve complete guest satisfaction
- Comply with special needs and requests of the guests, VIPs and repeat visitors
Responsible Business
- Maintain and order supplies and equipment in a timely and efficient manner while minimizing waste and maintaining “green” initiatives (for example: container recycling and cleaning agents)
- May maintain procedures for the security of lost and found items
- Perform other duties as assigned.
What we need from you
- Minimum one year of housekeeping supervisory experience
- Must speak fluent English.
- Other languages are advantageous.
Why you should apply
- Service-based annual leave (increasing up to a maximum of 5 extra days)
- Voluntary Medi-cash Scheme
- Employee & Friends/Family discounted rates at Heeton-operated hotels
- Life Assurance, Income Protection and Employee Assistance schemes
- Referral scheme
- Heeton is an expanding company which offers excellent career opportunities.
- Exclusive access to the employee recognition & reward scheme - Heeton Rewards
- Numerous voluntary benefits, including buy holiday scheme, Cycle to Work and many more.
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process