Minibus Driver
| Posting date: | 26 January 2026 |
|---|---|
| Salary: | £12.25 per hour |
| Hours: | Part time |
| Closing date: | 08 February 2026 |
| Location: | Cragside, Rothbury, Morpeth, NE65 7PX |
| Remote working: | On-site only |
| Company: | National Trust |
| Job type: | Permanent |
| Job reference: | IRC170533 |
Summary
We have an opportunity for a Minibus Driver to join our team at one of the National Trust’s flagship properties. As a key member of the visitor experience team, you’ll ensure guests travel safely and comfortably around the estate, offering warm, friendly service as you help them make the most of their day.
You’ll be an essential part of keeping Cragside moving, so if you’re someone who takes pride in delivering a safe, smooth, and welcoming experience - we’d love to have you on board.
Hours: 429 hours a year. This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year. Your hours will vary according to business needs, with a focus on weekends, school holidays, and bank holidays.
Duration: Permanent
Full training, including MiDAS accreditation, is provided.
A full UK driving license is required for this role.
What it's like to work here
Cragside, set in the stunning Northumberland countryside, is one of the most popular visitor attractions in the North East, welcoming around 250,000 visitors annually and open 363 days a year.
Reporting to the Welcome Manager, you’ll join a high-performing visitor operations team, working closely with other staff and volunteers to care for Cragside and deliver exceptional experiences.
The minibus operation is a core part of the Welcome Team which operates outdoors in a fast-paced environment where visitor numbers fluctuate throughout the day and year. Busy days can see over 1,000 visitors, rising to more than 2,000 on peak occasions. You’ll be responsible for operating our circular minibus route between the Formal Garden, Coach Park, Visitor Centre, Main Car Park and the House, as well as supporting transport for special events. Every day will bring new interactions, new challenges, and plenty of opportunities to make a real difference to our visitors.
This is a physically active role that combines safe, confident driving with excellent customer service. You’ll be a welcoming presence, particularly for visitors with mobility needs, and take pride in keeping both the vehicle and service running smoothly.
Everyone steps in whenever needed to deliver a seamless experience for our visitors. When the property gets busy, flexibility and versatility help us to perform at our best.
What you'll be doing
You’ll be responsible for operating the Cragside minibus service safely and professionally, following all property speed limits, traffic flow requirements, and safety procedures. You'll ensure the vehicle is roadworthy and presentable at the start of every day - checking fuel, tyres, lights, seating, tail lift and overall cleanliness.
Your focus will be on giving excellent customer care, greeting visitors warmly, responding to visitor queries, supporting those with mobility needs, and ensuring equal access to the service. You'll meet the highest standards of vehicle and passenger safety.
In this role, you'll communicate effectively with colleagues via on‑board radio to support the smooth running of the service. You'll also assist visitors on and off the vehicle, including manoeuvring wheelchairs onto the tail lift. Importantly, you'll uphold the Trust’s safety, security, and emergency procedures, maintaining high standards of presentation and professionalism.
No two days will be the same — you’ll be an essential part of keeping Cragside moving.
Who we're looking for
We’d love to hear from you if you're:
focused on giving great service to everyone you meet
a team player, but also happy to work on your own initiative
well-organised and adaptable
willing to learn new skills.
A full UK driving license is required for this role.
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
Substantial pension scheme of up to 10% basic salary
Free entry to National Trust places for you, a guest and your children (under 18)
Rental deposit loan scheme
Season ticket loan
EV car lease scheme (for roles that meet the salary criteria)
Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
Flexible working whenever possible
Employee assistance programme
Free parking at most Trust places
You’ll be an essential part of keeping Cragside moving, so if you’re someone who takes pride in delivering a safe, smooth, and welcoming experience - we’d love to have you on board.
Hours: 429 hours a year. This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year. Your hours will vary according to business needs, with a focus on weekends, school holidays, and bank holidays.
Duration: Permanent
Full training, including MiDAS accreditation, is provided.
A full UK driving license is required for this role.
What it's like to work here
Cragside, set in the stunning Northumberland countryside, is one of the most popular visitor attractions in the North East, welcoming around 250,000 visitors annually and open 363 days a year.
Reporting to the Welcome Manager, you’ll join a high-performing visitor operations team, working closely with other staff and volunteers to care for Cragside and deliver exceptional experiences.
The minibus operation is a core part of the Welcome Team which operates outdoors in a fast-paced environment where visitor numbers fluctuate throughout the day and year. Busy days can see over 1,000 visitors, rising to more than 2,000 on peak occasions. You’ll be responsible for operating our circular minibus route between the Formal Garden, Coach Park, Visitor Centre, Main Car Park and the House, as well as supporting transport for special events. Every day will bring new interactions, new challenges, and plenty of opportunities to make a real difference to our visitors.
This is a physically active role that combines safe, confident driving with excellent customer service. You’ll be a welcoming presence, particularly for visitors with mobility needs, and take pride in keeping both the vehicle and service running smoothly.
Everyone steps in whenever needed to deliver a seamless experience for our visitors. When the property gets busy, flexibility and versatility help us to perform at our best.
What you'll be doing
You’ll be responsible for operating the Cragside minibus service safely and professionally, following all property speed limits, traffic flow requirements, and safety procedures. You'll ensure the vehicle is roadworthy and presentable at the start of every day - checking fuel, tyres, lights, seating, tail lift and overall cleanliness.
Your focus will be on giving excellent customer care, greeting visitors warmly, responding to visitor queries, supporting those with mobility needs, and ensuring equal access to the service. You'll meet the highest standards of vehicle and passenger safety.
In this role, you'll communicate effectively with colleagues via on‑board radio to support the smooth running of the service. You'll also assist visitors on and off the vehicle, including manoeuvring wheelchairs onto the tail lift. Importantly, you'll uphold the Trust’s safety, security, and emergency procedures, maintaining high standards of presentation and professionalism.
No two days will be the same — you’ll be an essential part of keeping Cragside moving.
Who we're looking for
We’d love to hear from you if you're:
focused on giving great service to everyone you meet
a team player, but also happy to work on your own initiative
well-organised and adaptable
willing to learn new skills.
A full UK driving license is required for this role.
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
Substantial pension scheme of up to 10% basic salary
Free entry to National Trust places for you, a guest and your children (under 18)
Rental deposit loan scheme
Season ticket loan
EV car lease scheme (for roles that meet the salary criteria)
Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
Flexible working whenever possible
Employee assistance programme
Free parking at most Trust places