Area Manager - North Wales & West Midlands
| Posting date: | 26 January 2026 |
|---|---|
| Salary: | £40,950 per year |
| Hours: | Full time |
| Closing date: | 08 February 2026 |
| Location: | West Midlands, UK |
| Remote working: | On-site only |
| Company: | Sense |
| Job type: | Permanent |
| Job reference: | 301636JCP |
Summary
About the role
Sense has an exciting opportunity, as we're currently recruiting for an Area Manager to join our successful Retail team!
This is a permanent position, working 37.5 hours per week, including frequent travel to our shops in West Midlands, Worcestershire/Herefordshire and North Wales. The general working pattern for this role is four days per week visiting shops or attending meetings, one day per week working from home.
In this role you will be responsible for managing, supporting and developing our retail presence within the South Wales and areas. The role will focus on the maximisation of sales and profit of Sense shops within theses areas by developing new and existing shops and donation stations with the area.
Each year, over four million people buy items from us, so our shops play a pivotal role in raising funds to make a difference to those who find it difficult to communicate and connect with the world.
As our Area Manager, you will line manage Shop Managers, Assistant Shop Managers and Shop Assistants. You will lead in the effective generation and control of stock within the area to ensure each shop achieves its full sales potential.
As you will be visiting our shops across the locality, you will be provided with a company car and fuel card, with all business mileage covered. For this reason you must hold a full UK drivers license.
To be successful in this role you will have strong retail capability and leadership behaviours, including:
Great communication, coaching and influencing skills
Strong commercial acumen, merchandising and product knowledge
Ability to interpret and utilise data to inform and make decisions
Strong collaboration and support ethos
Proven track record within a multi-site role
Desire to learn and develop
Please note this post will require flexibility including the ability to work unsociable hours including weekends and evenings.
For full details of the role and personal specification, please refer to the job description.
About Sense
We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a disability confident leader.
Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.
To apply
Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the candidate guidelines, job description and person specification (found at the base of this advert) before applying.
Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.
If you require any further assistance, please contact the Recruitment Team on 0121 393 4529 or recruitment@sense.org.uk
Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependant on the nature of the role.
For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. For more information please visit: https://www.sense.org.uk/about-us/equality-and-diversity/
No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.
Sense has an exciting opportunity, as we're currently recruiting for an Area Manager to join our successful Retail team!
This is a permanent position, working 37.5 hours per week, including frequent travel to our shops in West Midlands, Worcestershire/Herefordshire and North Wales. The general working pattern for this role is four days per week visiting shops or attending meetings, one day per week working from home.
In this role you will be responsible for managing, supporting and developing our retail presence within the South Wales and areas. The role will focus on the maximisation of sales and profit of Sense shops within theses areas by developing new and existing shops and donation stations with the area.
Each year, over four million people buy items from us, so our shops play a pivotal role in raising funds to make a difference to those who find it difficult to communicate and connect with the world.
As our Area Manager, you will line manage Shop Managers, Assistant Shop Managers and Shop Assistants. You will lead in the effective generation and control of stock within the area to ensure each shop achieves its full sales potential.
As you will be visiting our shops across the locality, you will be provided with a company car and fuel card, with all business mileage covered. For this reason you must hold a full UK drivers license.
To be successful in this role you will have strong retail capability and leadership behaviours, including:
Great communication, coaching and influencing skills
Strong commercial acumen, merchandising and product knowledge
Ability to interpret and utilise data to inform and make decisions
Strong collaboration and support ethos
Proven track record within a multi-site role
Desire to learn and develop
Please note this post will require flexibility including the ability to work unsociable hours including weekends and evenings.
For full details of the role and personal specification, please refer to the job description.
About Sense
We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a disability confident leader.
Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.
To apply
Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the candidate guidelines, job description and person specification (found at the base of this advert) before applying.
Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.
If you require any further assistance, please contact the Recruitment Team on 0121 393 4529 or recruitment@sense.org.uk
Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependant on the nature of the role.
For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. For more information please visit: https://www.sense.org.uk/about-us/equality-and-diversity/
No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.