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Senior Administrator

Job details
Posting date: 26 January 2026
Salary: £27,485.00 to £30,162.00 per year
Additional salary information: £27485.00 - £30162.00 a year
Hours: Full time
Closing date: 09 February 2026
Location: Exeter, EX1 1EX
Company: NHS Jobs
Job type: Permanent
Job reference: C9277-26-0107

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Summary

To co-ordinate the administrative function in delivering an efficient and effective service that supports the managers E-mail management: scanning and monitoring of e-mails on a daily basis. Flagging up urgent e-mails on behalf of the clinical services and to take the initiative to respond or forward e-mails to relevant staff to action. Regular filing of read/completed e-mails and maintenance of an electronic filing system to incorporate this. Demonstrate skills in the use of SystmOne in terms of clinical record-keeping and activity & data extraction Produce agendas, collate and distribute papers for meetings as directed. Take and transcribe formal minutes at some meetings and distribute in a timely manner. An understanding of IT packages including Word, Excel, and Power Point is required for complexity of work or a willingness to undertake this training. Ensure that all relevant papers are available for meetings and proactively chase accordingly. Act as first point of contact for the Administration teamand other healthcare professionals. Deal with all enquiries in a proactive manner, judgement skills required and solution proposing for complex enquiries. Maintain an efficient system to ensure messages are forwarded to appropriate in a timely manner. In particular ensure complaint calls are dealt with in an efficient and professional manner as this could involve complex sensitive information from a range of people/users including staff, external people and organisations, therefore negotiating skills are required. Support the management team to maintain personnel/HR reporting requirements i.e. sickness/annual leave as directed Use initiative and work unsupervised in implementing administration systems to adapt, provide and improve effective ways of working for the service. Handling both routine and urgent matters using initiative and with minimal supervision Will be required to meet deadlines and supply information at short notice. To be responsible for managing the external hospital appointments system whilst working closely with both the prison staff and GPs To be responsible for the clinical coding of patients records IMPORTANT INFORMATION, PLEASE READ: Sponsorship is not available for this post. All applicants must be willing to undertake National Security Vetting in order to work in a Prison Setting. This will be completed as part of the pre-employment checks through Oxleas and the prison vetting team. You will need to provide: Proof of right to work documentation Proof of ID, needs to include 1 photographicID Proof of address documentation Non-UK passport holders will need to have correct documentation (right to work in the UK) and a Home office Share code. Address History: 5 years address history will be needed. Applicants that are not UK Passport holders who provide less than 5 years UK address history will need to provide a Police Certificate which must be in English from where they resided previously. Applicants who are UK Passport holders who have lived abroad for a period of more than six months during the last three years will need to provide a certificate of good conduct or an overseas police check in English from the countries resided in or visited. In order to assist you in obtaining a Police Certificate, guidance can be sought from:https://www.gov.uk/government/publications/criminal-records-checks-for-overseas-applicantsIf the country you have resided in is not listed here, you can obtain the necessary information by contacting the relevant Embassy or High Commission for that Country. Their contact details can be found on the Foreign & Commonwealth Office website (http://www.fco.gov.uk/en).

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