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Gaming Store Specialist

Job details
Posting date: 26 January 2026
Hours: Part time
Closing date: 25 February 2026
Location: Ayr, South Ayrshire
Remote working: On-site only
Company: DOMINION
Job type: Permanent
Job reference: DOM001

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Summary

Join the Dominion Team!
Gaming Store Specialist
Are you passionate about gaming and creating unforgettable customer experiences?
Dominion Gaming Store in Ayr is seeking a versatile Gaming Store Specialist to join our inclusive, premium gaming venue. This is your opportunity to turn your passion into a career!

What You'll Do

Share Your Gaming Passion (35%)
Provide expert knowledge across TCG, tabletop, and RPG games
Deliver personalised recommendations and product demonstrations
Lead "Learn to Play" workshops and starter sessions for new players
Drive sales through exceptional customer engagement
Build lasting relationships that keep customers coming back

Bring Events to Life (15%)
Execute weekly events and monthly tournaments
Manage our immersive D&D room bookings and themed events
Foster our thriving Discord community of 1,100+ members
Create welcoming experiences that players remember


Keep Operations Running Smoothly (35%)
Maintain our extensive gaming inventory and displays
Conduct stock counts and manage incoming orders
Keep our 2,500 sq ft space pristine and organised
Ensure gaming tables, refreshment areas, and event spaces are tournament-ready

Build Our Community (15%)
Engage with customers online and in-store
Promote upcoming events and new releases
Support community initiatives that make Dominion special

What We're Looking For

Must Have:
Extensive knowledge of gaming systems and products
Outstanding customer service skills
Cash handling experience
Ability to teach complex game rules with patience and clarity
Flexibility to work 5 shifts over 7 days (evenings and weekends required)
Basic Microsoft Office skills

Bonus Points:
Retail or customer service experience
Tournament organisation experience
Active in gaming communities
Discord and social media savvy
Teaching or training background
Advanced Microsoft Office skills

What Success Looks Like
Maintain exceptional customer satisfaction
Successfully deliver engaging starter sessions and demonstrations
Build strong customer relationships that encourage repeat visits
Contribute to shop sales and event attendance goals
Support the growth of our gaming community

Why Dominion?
Join a family-run business built on passion and inclusivity
Work with extensive gaming facilities including dedicated event spaces
Variety in daily tasks across retail, events, and community building
Opportunities for personal growth in the gaming industry
Be part of something special in Ayr's town centre

Ready to Level Up Your Career?
If you're a passionate gamer with a team-oriented mindset, strong problem-solving skills, and commitment to continuous learning, we want to hear from you!
Location: 135 Main Street, Ayr, KA8 8BX
Join us in creating exceptional gaming experiences and building a thriving community!

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