DK UK Sales - Key Account Manager (Online Sales)
| Posting date: | 26 January 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 01 February 2026 |
| Location: | Vauxhall, South West London |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | Dorling Kindersley |
| Job type: | Permanent |
| Job reference: |
Summary
DK is the world’s leading illustrated Publisher, producing award-winning fiction and non-fiction titles across all formats, from print to digital. We're seeking a motivated Key Account Manager to join us on our mission to move the world forward, one book at a time, by championing new thinking and creativity and putting the customer at the forefront of what we do.
Unlike any other area within the Sales department at DK, this position sits in a team responsible for selling all our titles, across all our lists, in every format. Reporting directly to the Head of Online Sales, you will play a crucial role in supporting our Amazon account while managing some of your own online accounts for ebooks and audio.
Key responsibilities include (but are not limited to):
Implementing effective strategies to maximise sales and revenue growth from key accounts
Identifying and pursuing new business opportunities, while also fostering growth and upselling within existing accounts
Preparing compelling presentations and delivering them to customers, showcasing our latest titles
Building strong relationships with our key accounts to drive greater sales
Providing timely and accurate sales reports, forecasts, and analysis to keep management informed
Addressing all customer queries promptly and professionally
This role will suit an expert organiser with the ability to manage a busy and varied workload whilst also able to handle a number of competing deadlines. You’ll be comfortable working with Excel so meticulous attention to detail to ensure accuracy in all tasks is key, as is excellent written and verbal communication skills to ensure effective collaboration with customers and a number of internal teams that you will be in contact with on a regular basis. Working in Sales, you should be self-motivated and results-orientated.
Perhaps you are a Sales Executive looking for a step up or maybe you’re a Key Account Manager looking for a role where your insights can really make a difference. If you’re someone with a positive ‘can-do’ attitude and willingness to work both independently and as part of a team, we’d love to hear from you.
Please submit your most recent CV and cover letter detailing your salary expectations and why you should be considered for this opportunity.
Applications close on 1 February 2026.
We have a range of benefits to reflect our commitment to our people, some of which are:
25 days paid holiday entitlement in year one, plus bank holidays
Generous pension scheme
Volunteering policy and charity matching
Employee assistance programme
Cycle to work scheme and discounted gym membership
Shopping discounts
Flex Fridays (1pm Finish*)
Up to 30 days remote working from abroad*
*Subject to certain criteria being met.
And we plant a tree for every new employee to our business
DK is committed to building a diverse workforce that reflects the varied communities that read our books across the world. We encourage applications from all individuals, regardless of age, religion, gender, ethnicity, disability, sexuality or social background. DK is proud to announce that we have adopted The Halo Code.
DK is a member of the disability confident scheme. We guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies.
DK supports flexible working and has introduced a new ‘smart-working’ policy with a hybrid approach of working weekly from home and in DK’s office. This is a hybrid role requiring a minimum of 3 days per week in our Pimlico office. As this is non-negotiable, please ensure you are within a reasonable commuting distance of London before applying.
The Book Trade Charity offers financial support to people looking to enter the book trade, but who may struggle to afford the costs of attending interviews or undertaking internships. For more information, visit www.booktradeentrysupport.org
Unlike any other area within the Sales department at DK, this position sits in a team responsible for selling all our titles, across all our lists, in every format. Reporting directly to the Head of Online Sales, you will play a crucial role in supporting our Amazon account while managing some of your own online accounts for ebooks and audio.
Key responsibilities include (but are not limited to):
Implementing effective strategies to maximise sales and revenue growth from key accounts
Identifying and pursuing new business opportunities, while also fostering growth and upselling within existing accounts
Preparing compelling presentations and delivering them to customers, showcasing our latest titles
Building strong relationships with our key accounts to drive greater sales
Providing timely and accurate sales reports, forecasts, and analysis to keep management informed
Addressing all customer queries promptly and professionally
This role will suit an expert organiser with the ability to manage a busy and varied workload whilst also able to handle a number of competing deadlines. You’ll be comfortable working with Excel so meticulous attention to detail to ensure accuracy in all tasks is key, as is excellent written and verbal communication skills to ensure effective collaboration with customers and a number of internal teams that you will be in contact with on a regular basis. Working in Sales, you should be self-motivated and results-orientated.
Perhaps you are a Sales Executive looking for a step up or maybe you’re a Key Account Manager looking for a role where your insights can really make a difference. If you’re someone with a positive ‘can-do’ attitude and willingness to work both independently and as part of a team, we’d love to hear from you.
Please submit your most recent CV and cover letter detailing your salary expectations and why you should be considered for this opportunity.
Applications close on 1 February 2026.
We have a range of benefits to reflect our commitment to our people, some of which are:
25 days paid holiday entitlement in year one, plus bank holidays
Generous pension scheme
Volunteering policy and charity matching
Employee assistance programme
Cycle to work scheme and discounted gym membership
Shopping discounts
Flex Fridays (1pm Finish*)
Up to 30 days remote working from abroad*
*Subject to certain criteria being met.
And we plant a tree for every new employee to our business
DK is committed to building a diverse workforce that reflects the varied communities that read our books across the world. We encourage applications from all individuals, regardless of age, religion, gender, ethnicity, disability, sexuality or social background. DK is proud to announce that we have adopted The Halo Code.
DK is a member of the disability confident scheme. We guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies.
DK supports flexible working and has introduced a new ‘smart-working’ policy with a hybrid approach of working weekly from home and in DK’s office. This is a hybrid role requiring a minimum of 3 days per week in our Pimlico office. As this is non-negotiable, please ensure you are within a reasonable commuting distance of London before applying.
The Book Trade Charity offers financial support to people looking to enter the book trade, but who may struggle to afford the costs of attending interviews or undertaking internships. For more information, visit www.booktradeentrysupport.org
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.