Customer Service Advisor - Front Door
| Posting date: | 23 January 2026 |
|---|---|
| Salary: | £13.69 per hour |
| Hours: | Full time |
| Closing date: | 22 February 2026 |
| Location: | Stoke-on-Trent, Midlands, ST4 |
| Company: | Ethero |
| Job type: | Contract |
| Job reference: | 59005991 |
Summary
Customer Service Advisor - Front Door
Location: Stoke-on-Trent ST4
Temporary
Role and key responsibilities for Customer Service Advisor - Front Door
- Responsible for assisting with specific and general enquiries made by members of the public
- Acting as the first face-to-face point of contact
- Operating all relevant computer systems
- Supporting face to face and electronic channel enquiries
- Dealing with both telephone & email enquiries
- Undertake all other general office duties as directed
Minimum Requirements for Customer Service Advisor - Front Door
- Excellent organisational skills
- Ability to work to high degree of accuracy
- Strong written and verbal communication skills
- To be able to deal with members of the public in a professional, polite and welcoming manner
Pay rate: £13.69 per hour PAYE, Paid Weekly
Statutory Deductions for TAX, NI and Pension if not opted out apply
Working hours:
Monday - Friday 08:30 - 17:00
This job is commutable from the following areas Stoke on Trent, Newcastle under Lyme, Hanley, Longton, Burslem, Tunstall, Fenton, Trentham and surrounding areas.
If you believe that your skills and experience match what we are looking for please submit your CV by clicking "Apply Now" and we will be in touch immediately.
We welcome applications from all suitably qualified individuals and comply with the Equality Act 2010.
Ethero Ltd is acting as an employment business in relation to this vacancy.
Location: Stoke-on-Trent ST4
Temporary
Role and key responsibilities for Customer Service Advisor - Front Door
- Responsible for assisting with specific and general enquiries made by members of the public
- Acting as the first face-to-face point of contact
- Operating all relevant computer systems
- Supporting face to face and electronic channel enquiries
- Dealing with both telephone & email enquiries
- Undertake all other general office duties as directed
Minimum Requirements for Customer Service Advisor - Front Door
- Excellent organisational skills
- Ability to work to high degree of accuracy
- Strong written and verbal communication skills
- To be able to deal with members of the public in a professional, polite and welcoming manner
Pay rate: £13.69 per hour PAYE, Paid Weekly
Statutory Deductions for TAX, NI and Pension if not opted out apply
Working hours:
Monday - Friday 08:30 - 17:00
This job is commutable from the following areas Stoke on Trent, Newcastle under Lyme, Hanley, Longton, Burslem, Tunstall, Fenton, Trentham and surrounding areas.
If you believe that your skills and experience match what we are looking for please submit your CV by clicking "Apply Now" and we will be in touch immediately.
We welcome applications from all suitably qualified individuals and comply with the Equality Act 2010.
Ethero Ltd is acting as an employment business in relation to this vacancy.