Housing Regulatory Assurance Officer
| Posting date: | 23 January 2026 |
|---|---|
| Salary: | £192.0 to £200.0 per day |
| Additional salary information: | £47,235 PA |
| Hours: | Full time |
| Closing date: | 13 February 2026 |
| Location: | Oxford, Oxfordshire, OX1 1BX |
| Company: | Hays Specialist Recruitment |
| Job type: | Temporary |
| Job reference: | 4764467_1769186812 |
Summary
Your new company
An excellent opportunity has arisen to join the Housing Strategy and Performance function of a large, high‑performing public sector housing provider. This newly enhanced role will play a critical part in strengthening regulatory compliance, governance and service assurance across a diverse housing service.
You will lead on the development and delivery of a housing regulatory assurance and continuous improvement programme, ensuring services meet statutory and regulatory requirements and deliver safe, high‑quality outcomes for residents.
This is a visible, influential role, working closely with senior leaders, operational housing teams, residents and external partners to drive up standards, improve customer experience and embed a culture of learning and accountability.
Your new role
- Lead the planning, coordination and delivery of housing regulatory compliance and assurance activity across the housing service.
- Provide expert advice, challenge and support to housing teams to ensure statutory, regulatory and policy compliance.
- Carry out service reviews and diagnostic assessments, identifying areas of risk or non‑compliance and developing clear, evidence‑based improvement plans.
- Develop and monitor performance frameworks, KPIs and benchmarking, working collaboratively with data and performance colleagues.
- Prepare and present formal reports, briefings and recommendations for senior leaders, elected members and other stakeholders.
- Establish and maintain clear standards, procedures and controls, holding services to account and escalating risks appropriately.
- Operate confidently in a fast‑paced, changeable environment, managing multiple priorities and competing demands.
- Engage directly with residents and communities, ensuring customer feedback informs assurance and improvement activity.
- Represent the housing service corporately, deputising for senior managers where required.
- Maintain a strong focus on safeguarding, resident safety and risk management at all times.
What you'll need to succeed
You will bring significant experience from social housing, local government or a comparable regulated environment, with a clear understanding of how to balance regulatory compliance, service improvement and resident‑focused delivery.
You will have:
- Strong knowledge of housing regulation and legislation, including consumer standards and the wider housing, homelessness and landlord agenda.
- Demonstrable experience of service review, improvement planning and performance management, using structured project or programme methodologies.
- Proven ability to prepare and implement policies, procedures, reports and presentations for a wide range of audiences.
- Excellent investigative, analytical and problem‑solving skills, with a collaborative and solutions‑focused approach.
- Experience managing budgets, resources and competing priorities with diligence and commercial awareness.
- Confidence engaging with residents, operational teams, senior leaders and elected members.
- A strong public service ethos and commitment to improving outcomes for residents.
Desirable
- Experience supporting or preparing for regulatory inspection and assurance regimes.
- Professional qualification in housing or a related discipline, or working towards one.
What you'll get in return
A rare opportunity to shape and influence housing regulatory assurance at a strategic level
- Hybrid working with meaningful resident and community engagement
- Supportive, values‑driven organisation with a strong improvement culture
- Competitive local government salary and benefits package
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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