Quality Improvement Officer
| Posting date: | 23 January 2026 |
|---|---|
| Salary: | £33,482 to £35,287 per year |
| Hours: | Full time |
| Closing date: | 08 February 2026 |
| Location: | Glasgow, Scotland |
| Remote working: | On-site only |
| Company: | Cornerstone |
| Job type: | Permanent |
| Job reference: |
Summary
Are you passionate about making a positive impact on people’s lives, with experience in health & social care and a focused drive for quality and continual improvement? If this sounds like you, then this could be the role you have been waiting for!
We have an exciting opportunity for a quality focused individual to join Cornerstone as a Quality Improvement Officer on a full-time, permanent basis.
This role can be based in any of our main offices (Dundee, Aberdeen or Glasgow), or part of our hybrid working model. If opting for hybrid, we would need you to live within a reasonable commute of Dundee, Aberdeen or Glasgow. There will be occasions that we'll need you to travel to other Cornerstone branch locations (travel expenses would be reimbursed as set out in Cornerstone’s expense policy with travel reimbursed by HMRC legislation).
The Role
Cornerstone is one of Scotland's largest charities with 45 years' experience providing great care and support for adults and children with various support needs across Scotland.
As an integral part of our Continuous Improvement team, you’ll drive positive change across the organisation by providing expert guidance and support on all quality improvement initiatives.
You’ll uphold all legal, regulatory requirements, and standards while promoting a culture of continuous learning whilst driving innovation and improvement.
Please see the Role Profile attached to our advert for a full list of duties and responsibilities.
About You
What we'll need you to bring: -
Proven experience of working within the Health & Social Care sector
Have confidence in complex situations, using your communication skills to effectively raise concerns and find constructive solutions
Knowledge and experience of providing high quality support services in a person-centred environment that empowers individuals to reach their potential
A strong understanding of the Health and Social Care Standards, relevant legislation and regulations.
The ability to analyse and interpret statistical data
Excellent time management and organisational skills
A creative, innovative and imaginative approach to tasks and adaptable to change
The ability to produce high-quality, accurate work to strict and tight deadlines
Effective negotiation and team working skills with the ability to work on your own initiative
Good administrative skills
A professional care or health qualification
What makes Cornerstone a great place to work
Along with hosting annual Star Awards to celebrate and recognise the impact and dedication of our colleagues and the achievements of the people we support, there's some other great perks that'll you receive when you join our team: -
You'll have a meaningful job doing things that you enjoy - it often doesn't feel like work
Your job actually changes and improves lives - you'll make a difference in your local community
We have a culture of empowering our colleagues and teamwork
No uniform - we wear our own casual clothes
We fund up to £500 towards driving lessons
We reimburse your yearly SSSC registration fees
Access to funded qualifications through our SQA approved, award winning Training Academy
Ongoing continued professional development and career progression opportunities
Recommend a colleague bonus scheme
Long service awards
Access to a 24/7 independent employee assistance helpline
26 days annual leave (rising by 5 days after 5 years) plus 4 paid bank holidays
Family friendly leave options, including family, parental, bereavement and special leave
Access to lots of discounts, including the cinema, gym memberships, holidays and shopping to name a few
If you’re up for the challenge and think you have what it takes, then apply, we'd love to hear from you.
Have any questions? Contact Gillian McPake, our Head of Continuous Improvement and Learning at gillian.mcpake@cornerstone.org.uk.
The successful candidate will need to undertake a Standard Disclosure check through Disclosure Scotland.
We have an exciting opportunity for a quality focused individual to join Cornerstone as a Quality Improvement Officer on a full-time, permanent basis.
This role can be based in any of our main offices (Dundee, Aberdeen or Glasgow), or part of our hybrid working model. If opting for hybrid, we would need you to live within a reasonable commute of Dundee, Aberdeen or Glasgow. There will be occasions that we'll need you to travel to other Cornerstone branch locations (travel expenses would be reimbursed as set out in Cornerstone’s expense policy with travel reimbursed by HMRC legislation).
The Role
Cornerstone is one of Scotland's largest charities with 45 years' experience providing great care and support for adults and children with various support needs across Scotland.
As an integral part of our Continuous Improvement team, you’ll drive positive change across the organisation by providing expert guidance and support on all quality improvement initiatives.
You’ll uphold all legal, regulatory requirements, and standards while promoting a culture of continuous learning whilst driving innovation and improvement.
Please see the Role Profile attached to our advert for a full list of duties and responsibilities.
About You
What we'll need you to bring: -
Proven experience of working within the Health & Social Care sector
Have confidence in complex situations, using your communication skills to effectively raise concerns and find constructive solutions
Knowledge and experience of providing high quality support services in a person-centred environment that empowers individuals to reach their potential
A strong understanding of the Health and Social Care Standards, relevant legislation and regulations.
The ability to analyse and interpret statistical data
Excellent time management and organisational skills
A creative, innovative and imaginative approach to tasks and adaptable to change
The ability to produce high-quality, accurate work to strict and tight deadlines
Effective negotiation and team working skills with the ability to work on your own initiative
Good administrative skills
A professional care or health qualification
What makes Cornerstone a great place to work
Along with hosting annual Star Awards to celebrate and recognise the impact and dedication of our colleagues and the achievements of the people we support, there's some other great perks that'll you receive when you join our team: -
You'll have a meaningful job doing things that you enjoy - it often doesn't feel like work
Your job actually changes and improves lives - you'll make a difference in your local community
We have a culture of empowering our colleagues and teamwork
No uniform - we wear our own casual clothes
We fund up to £500 towards driving lessons
We reimburse your yearly SSSC registration fees
Access to funded qualifications through our SQA approved, award winning Training Academy
Ongoing continued professional development and career progression opportunities
Recommend a colleague bonus scheme
Long service awards
Access to a 24/7 independent employee assistance helpline
26 days annual leave (rising by 5 days after 5 years) plus 4 paid bank holidays
Family friendly leave options, including family, parental, bereavement and special leave
Access to lots of discounts, including the cinema, gym memberships, holidays and shopping to name a few
If you’re up for the challenge and think you have what it takes, then apply, we'd love to hear from you.
Have any questions? Contact Gillian McPake, our Head of Continuous Improvement and Learning at gillian.mcpake@cornerstone.org.uk.
The successful candidate will need to undertake a Standard Disclosure check through Disclosure Scotland.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.