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Field Service Engineer

Job details
Posting date: 23 January 2026
Salary: £28,000 per year
Hours: Full time
Closing date: 22 February 2026
Location: South of England
Remote working: On-site only
Company: Redland embh Group Limited
Job type: Permanent
Job reference:

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Summary

At Redland embh Group, our purpose is healthy people and hygienic environments. We supply health and hygiene solutions to businesses and end users, such as care homes, schools and the general public. If you share a passion for helping people stay healthy, you could be one of us!

We are looking for a reliable and conscientious Field Service Engineer to service and maintain equipment for our care home customers. The equipment we typically service includes hoists, slings, profiling beds and bath lifts.

Position: Field Service Engineer

Location: Reading

Salary: £28,000 per year

Key responsibilities
Our Field Service Engineers are a crucial part of the outstanding service we provide. You will need the ability to learn how to service and maintain equipment in customers’ premises as well as the practical skills to undertake LOLER tests, maintenance and repairs in nursing and residential homes.

You will:
Service and repair mobility equipment including hoists, slings, profiling beds and bath lifts
Travel to customers and perform handovers and repairs at care homes and private residences, usually on your own
Set up new equipment at our premises in advance of delivering them to customers
Provide exceptional service to customers by repairing and servicing equipment in a pleasant and confident manner with good communication skills
Complete all necessary paperwork and forms without errors or omissions
Occasionally assist with tasks in the warehouse or with deliveries

Your skills:
Full Driving Licence with at least 2 years safe driving experience
The ability to learn how to service and maintain equipment.
Previous experience in an electrical or mechanical position would be advantageous but is not essential.
A practical approach and logical mind
The ability to lift and move equipment
Excellent customer service skills
The ability to work independently and on your own
A conscientious demeanour and thoroughness with paperwork
Punctual, presentable and polite

What’s in it for you?
28 days holiday increasing to 33 days with service
Pension scheme
Staff discounts on a wide variety of cleaning supplies and mobility products
Uniform and PPE provided
Full product training and further external training available
Opportunities for progression

Hours of work
Working hours are Monday to Friday 8.30am to 5pm. Overtime may be needed during busy periods or when covering holiday or emergency call-outs.

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