Visitor Services Assistants (Museums)
| Posting date: | 23 January 2026 |
|---|---|
| Salary: | £13.05 per hour |
| Hours: | Part time |
| Closing date: | 08 February 2026 |
| Location: | Halifax, West Yorkshire |
| Remote working: | On-site only |
| Company: | Calderdale Council |
| Job type: | Permanent |
| Job reference: | CC708 |
Summary
Calderdale Museums & Arts Service is looking for part-time Visitor Services Assistants to work across its sites, including working weekends and on occasion evening work.
Hours:
2 permanent vacancies - 21.79 annualised hours per week and 19.40 annualised hours per week. A seasonal rota working across sites, part-time, permanent.
2 seasonal fixed term vacancies - from March 2026 – 31st October 2026, 33 hours and 32.5 hours. A two-week rota working across sites.
In this role you will be the vital point of contact for visitors and provide a high standard of customer care, ensuring visitors are able to enjoy and learn from their experience at the museum.
You will have strong interpersonal skills, and you will have experience of working with the public in a customer service environment, either in a paid or voluntary capacity, be literate and numerate and ideally have experience of cash handling and financial administration.
You will be required to be a key holder for the service, which on occasion might result in responding to “out of hours “call-outs”. You will also have practical cleaning and general maintenance skills and be aware of the importance of Health & Safety issues.
For an informal discussion about this post please contact: Richard Macfarlane, Museums Manager or Lynn Grady, Visitor Experience Manager on 01422 354823, or by email museums@calderdale.gov.uk .
Please specify in your Personal Statement which vacancy you are applying for.
Closing Date: 8th February 2026
Interviews: 16th February 2026
We may utilise digital interview methods.
As part of our Vision https://www.calderdale.gov.uk/vision/ we aim to be a talented, resilient and inclusive community. We welcome applications from all and offer a variety of flexible working / job share opportunities.
On 30 January 2019, the Council declared a climate emergency in a bold move to step up its action to tackle climate change.
Calderdale Council embraces the positive benefits of a diverse workforce and we are committed to providing an environment that is inclusive. We encourage applications from people who share our commitment to challenge inequality and promote diversity across Calderdale. We particularly welcome applications from communities that are currently under-represented in our organisation. All applications are anonymised before being seen by the selection panel.
For support on your application please read our Application Booklet or visit our Employment Hub.
Hours:
2 permanent vacancies - 21.79 annualised hours per week and 19.40 annualised hours per week. A seasonal rota working across sites, part-time, permanent.
2 seasonal fixed term vacancies - from March 2026 – 31st October 2026, 33 hours and 32.5 hours. A two-week rota working across sites.
In this role you will be the vital point of contact for visitors and provide a high standard of customer care, ensuring visitors are able to enjoy and learn from their experience at the museum.
You will have strong interpersonal skills, and you will have experience of working with the public in a customer service environment, either in a paid or voluntary capacity, be literate and numerate and ideally have experience of cash handling and financial administration.
You will be required to be a key holder for the service, which on occasion might result in responding to “out of hours “call-outs”. You will also have practical cleaning and general maintenance skills and be aware of the importance of Health & Safety issues.
For an informal discussion about this post please contact: Richard Macfarlane, Museums Manager or Lynn Grady, Visitor Experience Manager on 01422 354823, or by email museums@calderdale.gov.uk .
Please specify in your Personal Statement which vacancy you are applying for.
Closing Date: 8th February 2026
Interviews: 16th February 2026
We may utilise digital interview methods.
As part of our Vision https://www.calderdale.gov.uk/vision/ we aim to be a talented, resilient and inclusive community. We welcome applications from all and offer a variety of flexible working / job share opportunities.
On 30 January 2019, the Council declared a climate emergency in a bold move to step up its action to tackle climate change.
Calderdale Council embraces the positive benefits of a diverse workforce and we are committed to providing an environment that is inclusive. We encourage applications from people who share our commitment to challenge inequality and promote diversity across Calderdale. We particularly welcome applications from communities that are currently under-represented in our organisation. All applications are anonymised before being seen by the selection panel.
For support on your application please read our Application Booklet or visit our Employment Hub.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.