Pass Office Operative
| Posting date: | 23 January 2026 |
|---|---|
| Salary: | £12.71 per hour |
| Hours: | Part time |
| Closing date: | 06 February 2026 |
| Location: | PO1 4QT |
| Remote working: | On-site only |
| Company: | Sodexo |
| Job type: | Permanent |
| Job reference: | 153146 |
Summary
16 hours per week
Your hours will be worked between the hours of 6am to Midday Mon – Wed
We can offer some flexibility around this. However, flexibility may be required to cover other days including evening and weekend working to meet business needs
6 Month Fixed Term Contract
£12.71 per hour
10% discount on Costcutter shop on site
Free car parking
Reduced cost use of gym on site
Subsidised food available on site
Access to Historic Dockyard at FMSP Portsmouth
Families Day and other special events on site
Sodexo rewards and benefits
Discounts at Sodexo partner brands
Driving is required for this position. For insurance purposes you must be over 25 and hold a Full UK Driving License
Due to security requirements you must have been continuously resident in UK for last 3 years to apply for this position
As a Pass Office Operative at HM Navel Base, Portsmouth, PO1 4QT you'll process temporary ID passes for all visitors to Portsmouth naval base in a timely manner and ensure that the highest level of security is maintained at all times. You'll interact with our Armed forces personnel every day, improving quality of life for all that you meet.
What You'll Do:
Process all temporary ID passes for the Naval base, ensuring relevant checks are carried out and naval base processes are strictly adhered to.
Greet all visitors in a friendly, polite, and professional manner, process all passes with fifteen mins of the customer pulling their number.
Complete vetting applications and issuing passes for all contracts requiring access to the Naval base within timescales detailed in the service standard
Ensure the induction process and T cards are issued as required
Book Chaperones via the company system
Assist security colleagues with administration tasks
Raise any security concerns immediately with the authority personnel
Ensure that personnel appearances are beyond reproach, strict adherence to uniform dress standards is to be maintained at all times.
Diligently take and hand over every duty shift ensuring that a full check of the daily occurrence and incident report books is carried out on each takeover of duty.
Comply with all Sodexo company policies/procedures and client site rules and regulations
Carry out any other reasonable tasks and/or instructions as directed by management
What You Bring:
Must be able to demonstrate effective verbal and written communication
Able to work on own initiative and within a team environment
Able to demonstrate attention to detail and adherence to standards
Computer literate
Experience of working in an administraiotn role would be beneficial
Must be over 25 and hold a Full UK Driving License
Due to security requirements you must have been continuously resident in UK for last 3 years to apply for this position
What we offer:
On-the-job training with experienced professionals
Fully funded apprenticeship qualifications
Career development opportunities within Sodexo
A friendly and supportive work environment
Wellbeing Support – Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme.
Financial Benefits – Discounts for you and your family, salary finance support, retirement plan, and a death-in-service benefit.
Career Growth – Apprenticeships, learning tools, and development opportunities.
Work Perks – Cycle to Work Scheme, volunteering opportunities, flexible work, full training, and a protective uniform.
Ready to be part of something greater? Apply today!
Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications
Your hours will be worked between the hours of 6am to Midday Mon – Wed
We can offer some flexibility around this. However, flexibility may be required to cover other days including evening and weekend working to meet business needs
6 Month Fixed Term Contract
£12.71 per hour
10% discount on Costcutter shop on site
Free car parking
Reduced cost use of gym on site
Subsidised food available on site
Access to Historic Dockyard at FMSP Portsmouth
Families Day and other special events on site
Sodexo rewards and benefits
Discounts at Sodexo partner brands
Driving is required for this position. For insurance purposes you must be over 25 and hold a Full UK Driving License
Due to security requirements you must have been continuously resident in UK for last 3 years to apply for this position
As a Pass Office Operative at HM Navel Base, Portsmouth, PO1 4QT you'll process temporary ID passes for all visitors to Portsmouth naval base in a timely manner and ensure that the highest level of security is maintained at all times. You'll interact with our Armed forces personnel every day, improving quality of life for all that you meet.
What You'll Do:
Process all temporary ID passes for the Naval base, ensuring relevant checks are carried out and naval base processes are strictly adhered to.
Greet all visitors in a friendly, polite, and professional manner, process all passes with fifteen mins of the customer pulling their number.
Complete vetting applications and issuing passes for all contracts requiring access to the Naval base within timescales detailed in the service standard
Ensure the induction process and T cards are issued as required
Book Chaperones via the company system
Assist security colleagues with administration tasks
Raise any security concerns immediately with the authority personnel
Ensure that personnel appearances are beyond reproach, strict adherence to uniform dress standards is to be maintained at all times.
Diligently take and hand over every duty shift ensuring that a full check of the daily occurrence and incident report books is carried out on each takeover of duty.
Comply with all Sodexo company policies/procedures and client site rules and regulations
Carry out any other reasonable tasks and/or instructions as directed by management
What You Bring:
Must be able to demonstrate effective verbal and written communication
Able to work on own initiative and within a team environment
Able to demonstrate attention to detail and adherence to standards
Computer literate
Experience of working in an administraiotn role would be beneficial
Must be over 25 and hold a Full UK Driving License
Due to security requirements you must have been continuously resident in UK for last 3 years to apply for this position
What we offer:
On-the-job training with experienced professionals
Fully funded apprenticeship qualifications
Career development opportunities within Sodexo
A friendly and supportive work environment
Wellbeing Support – Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme.
Financial Benefits – Discounts for you and your family, salary finance support, retirement plan, and a death-in-service benefit.
Career Growth – Apprenticeships, learning tools, and development opportunities.
Work Perks – Cycle to Work Scheme, volunteering opportunities, flexible work, full training, and a protective uniform.
Ready to be part of something greater? Apply today!
Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications