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Resale Officer

Job details
Posting date: 23 January 2026
Hours: Full time
Closing date: 22 February 2026
Location: Newcastle upon Tyne (Strawberry Lane), NE1 4BX
Company: Home Group Limited
Job type: Permanent
Job reference: 26241

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Summary

Resale Officer



Salary £32,000 pa, plus, 34 days leave, including bank holidays and a “me day”



Permanent full time (37.5 hpw)



One Strawberry Lane, Newcastle upon Tyne



We can’t offer a CoS for this role



Home, a place where you belong



We have fabulous opportunity for you to join our Statutory Sales and Resales team, supporting our customers to achieve their home ownership goals. As a Resale Officer (known internally by us as Statutory Sales Executive), you will deliver a fantastic customer focused experience to current and potential customers, promoting our home ownership services all the way!



What you’ll do



  • Managing all shared ownership resales activity, progressing sales and achieving targets


  • Assessing potential customers ability to purchase properties, guiding through the agreed approval process


  • Supporting with marketing and campaigns relevant to each sale, including resales, staircasing and statutory sales campaigns


  • Keeping accurate records on statutory sales and resales transactions, supporting monthly and annual reporting


  • Attending open days, launches and other sales activities.



Why join us



You’ll be part of a team that’s supportive, inclusive and always learning. We share knowledge, celebrate wins and help each other grow. You’ll have space to develop and the freedom to shape how we work. Be part of one of the UK’s top 10 Great Places to Work!



You have



  • A property sales background, with experience in the end-to-end process of shared ownership resales


  • You’ll know your resales from your staircasing and confident to progress from start to finish.


  • Be a people person with superb customer service and interpersonal skills.


  • An understanding of the mortgage process, financial assessments, intermediate, outright and affordable home ownership schemes.


  • Comfortable working with digital marketing media or can quickly learn.



Stronger together



We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!



The practical bits



  • You’ll work core hours between 9:00am and 5:30pm


  • Following a successful induction period, this will be working a hybrid role with minimum 2 days in the office, 3 days working at home


  • Travel will be required to our London office up to 3 x a year



What’s in it for you?



  • Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more


  • Matching pension contribution (up to 7% and life insurance of 3x basic salary)


  • Instant pay access with Stream


  • 800+ discounts on shops, holidays, days out, tech and more


  • Top 20 in the UK for Wellbeing


  • Career path with development and excellent training package.


  • Family friendly policies including maternity, paternity, adoption, neonatal, fertility and menopause support



Find out more



Click APPLY NOW to see our Statutory Sales Executive Job Description, find out about us and for help to apply. Roles can close early, so don’t wait.



For reasonable adjustments email recruitment@homegroup.org.uk



Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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