Administration Manager
| Posting date: | 23 January 2026 |
|---|---|
| Salary: | £15.00 per hour |
| Additional salary information: | £15.00 an hour |
| Hours: | Full time |
| Closing date: | 06 February 2026 |
| Location: | Hope Valley, S33 6RJ |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A0107-26-0000 |
Summary
As the Administration Manager, you will play a vital leadership role, ensuring the smooth operation of all administrative functions while maintaining efficiency, compliance, and excellent patient experience. Leadership, Line Management & Workflow Oversight Plan, allocate, and manage administration workflows to ensure efficiency and effectiveness Provide day-to-day managerial and supervisory support to the administration team Lead staff appraisals, development planning, and mentorship for trainees and students Line manage the administration team to promote a positive, productive working environment Compile administration rotas up to six weeks in advance, taking account of leave and arranging cover as required Administration & Operational Duties Oversee the day-to-day workload of the administration team Monitor the practice waiting room environment Manage and monitor practice social media accounts Oversee and maintain the practice website Act as the main point of contact for, and attend, Patient Participation Group (PPG) meetings Manage the appointment system, including processing requests and monitoring schedules Handle patient communications via telephone, email, and face-to-face contact Signpost patients appropriately to relevant services Coordinate communication with patients, staff, and external agencies Maintain accurate healthcare records, including data entry, scanning, and clinical coding Process new and temporary patient registrations Support general administrative tasks, including email management and documentation Provide operational support to clinical staff as required Ensure a well-organised, efficient, and professional working environment Support the Dispensary with repeat prescription processes Act as a central point of contact for external organisations (e.g. police, solicitors, DVLA) Monitor and promote the Friends and Family Test Act as the practice Fire Marshal, ensuring evacuation lists and visitor logs are maintained Provide initial guidance to patients wishing to raise verbal complaints and ensure staff are fully familiar with the complaints procedure Compliance & Protocol Management Support delivery of enhanced services and other contractual service requirements Identify training needs and deliver team training as required Develop, implement, and embed efficient administrative processes in line with legislation Review and update all administration and reception policies and procedures Manage all practice deliveries, ensuring compliance with cold chain requirements where applicable Meetings Management: Coordinate and act as secretary for the Patient Participation Group meetings Coordinate and chair administration team meetings within the practice Arrange and undertake monthly 1-2-1 meetings with each administration team member Attend weekly management meetings within the practice Attend the practice weekly business meetings and communicate any relevant information to the administration team