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PCN Workflow Coordinator (Practice Administrator and Clinical Coder)

Job details
Posting date: 23 January 2026
Salary: £13.86 to £14.86 per hour
Additional salary information: £13.86 - £14.86 an hour
Hours: Full time
Closing date: 06 February 2026
Location: London, SE26 4TH
Company: NHS Jobs
Job type: Permanent
Job reference: U0107-26-0001

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Summary

Job Description Read code information into the organisations clinical system Transferring relevant data from clinical correspondence into the electronic patient record. Workflow all correspondence according to the organisations protocol using the workflow software and action as appropriate File and retrieving paperwork File copies of discharge summaries electronically Handle telephone queries and re-direct as appropriate A good understanding of medical terminology and read codes is required Identify and refer any clinical actions to the GP Action EMIS workflow and direct as necessary Process and deal with Safeguarding documentation Always ensure the security of data Follow departmental policies and procedures Provide non-clinical advice and information to patients Miscellaneous Provide cover for members of the administration and reception team during periods of sickness and annual leave Assist in the practice, PCN and borough wide covid pandemic response as required Any other delegated duties considered appropriate to the post Clinical System / Medical Records: Familiarity with the clinical system Book appointments and recalls ensuring sufficient information is recorded Extraction of necessary data from clinical correspondence and input into Electronic Patient Record, i.e. GP2GP and Docman system Ensure correspondence, reports, results etc. are dealt with in a timely manner as per practice protocol Responsibility for target group disease register Utilise social prescribing template on EMIS to ensure data quality Confidentiality: In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the Practice and PCN as a business organisation. All such information from any source is to be regarded as strictly confidential. Health & Safety: The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include: Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Reporting potential risks identified Equality and Diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice & PCN procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/Professional Development: The post-holder will participate in any training programme implemented by the Practice/PCN as part of this employment, such training to include: Participation in scheduled individual performance reviews, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work DBS Enhanced Security Checks Employment is subject to DBS enhanced security checks to be completed and passed as part of our essential job requirement criteria. You will have the opportunity to inform us of any past or current convictions during the application and interview stages. Failure to notify us will classify your job application as inaccurate and may led to immediate termination of your contract.

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