Lead Family Engagement Worker
| Posting date: | 23 January 2026 |
|---|---|
| Salary: | £13.97 per hour |
| Hours: | Full time |
| Closing date: | 06 February 2026 |
| Location: | 5 Love Ln, Wakefield WF2 9AG |
| Remote working: | On-site only |
| Company: | POPS |
| Job type: | Permanent |
| Job reference: | LFEWwakefield |
Summary
Working on 2 week rota Inc alternate weekends - Mon – Fri 8.30-4.30 Sat & Sun alt 9-4.30
POPS values diversity. We welcome and encourage job applications from people from diverse backgrounds. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic candidates.
PURPOSE OF THE POST
Based within the prison establishment, the focus of the role is to ensure prisoners, their children, families, and significant others have access to advice, guidance and 1-1 support to enable positive and supportive relationships to be maintained throughout the custodial sentence and prepare effectively for release and resettlement.
MAIN TASKS
Activities
· Ensure all prisoners are made aware of POPS’ family support service on induction into the establishment.
· Support prisoners and their loved ones to retain positive relationships and communication during the custodial sentence.
· Carry out 1-1 assessments using The Outcome Star Assessment Tool.
· Develop individual action plans to ensure need are met and outcomes achieved.
· Engage with appropriate community agencies in response to the identified needs of prisoners’ children, families and visitors. Including signposting where appropriate.
· Support family members to be included and involved in the development of prisoners’ sentence plans, release plans, Healthcare plans and other relevant prison processes.
· Provide support for those prisoners not receiving visits.
· Maintain accurate case management information using POPS’ IT based CRM system.
· Communicate with prison Offender Management Unit, Prison Key Workers and other agencies to ensure appropriately and timely sharing of information.
· Attend and contribute to prison-based meetings when required.
· Support the planning and facilitation of Family Day visits in compliance with contractual requirement.
· Participate in training that is considered relevant to the post.
· To work flexibly, 5 days per week, including alternate weekend days between Monday – Sunday on a rota basis (day time hours)
· To cover other areas of POPS’ service delivery as required.
· Ensure all POPS’ and prison relevant policies and procedures are adhered too.
· Carry out additional relevant tasks as assigned by line manager.
POPS values diversity. We welcome and encourage job applications from people from diverse backgrounds. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic candidates.
PURPOSE OF THE POST
Based within the prison establishment, the focus of the role is to ensure prisoners, their children, families, and significant others have access to advice, guidance and 1-1 support to enable positive and supportive relationships to be maintained throughout the custodial sentence and prepare effectively for release and resettlement.
MAIN TASKS
Activities
· Ensure all prisoners are made aware of POPS’ family support service on induction into the establishment.
· Support prisoners and their loved ones to retain positive relationships and communication during the custodial sentence.
· Carry out 1-1 assessments using The Outcome Star Assessment Tool.
· Develop individual action plans to ensure need are met and outcomes achieved.
· Engage with appropriate community agencies in response to the identified needs of prisoners’ children, families and visitors. Including signposting where appropriate.
· Support family members to be included and involved in the development of prisoners’ sentence plans, release plans, Healthcare plans and other relevant prison processes.
· Provide support for those prisoners not receiving visits.
· Maintain accurate case management information using POPS’ IT based CRM system.
· Communicate with prison Offender Management Unit, Prison Key Workers and other agencies to ensure appropriately and timely sharing of information.
· Attend and contribute to prison-based meetings when required.
· Support the planning and facilitation of Family Day visits in compliance with contractual requirement.
· Participate in training that is considered relevant to the post.
· To work flexibly, 5 days per week, including alternate weekend days between Monday – Sunday on a rota basis (day time hours)
· To cover other areas of POPS’ service delivery as required.
· Ensure all POPS’ and prison relevant policies and procedures are adhered too.
· Carry out additional relevant tasks as assigned by line manager.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.