Service Lead
| Posting date: | 23 January 2026 |
|---|---|
| Salary: | £26,294.05 per year |
| Hours: | Full time |
| Closing date: | 20 February 2026 |
| Location: | West Yorkshire, LS11 7HL |
| Company: | Real Life Options |
| Job type: | Permanent |
| Job reference: | ORG3708-MH1483304LeeSL |
Summary
Service Lead
Leeds Outreach
£26,294.05 per annum
Full-Time
Lead With Purpose. Make a Real Difference Every Day.
Are you an experienced, values‑driven leader looking for a role where you can truly make an impact?
Do you want to lead a team that supports people to live independent, fulfilled lives in their own community?
If so, Real Life Options would love to hear from you.
About the Role
As a Service Lead, you’ll play a vital role in the day‑to‑day running of our Leeds Outreach service, supporting people with learning disabilities and autism to achieve their individual goals and live full, meaningful lives.
Reporting to the Deputy Manager, you’ll take responsibility for the service in the Manager’s absence, providing confident leadership while remaining hands‑on and person‑centred.
This role is 80% on shift and 20% off shift completing administrative duties, though flexibility is essential as service needs may occasionally require full shift‑based working.
️ Key Responsibilities
You’ll be responsible for leading both people and practice, including:
Leading high‑quality, person‑centred support
Supporting and supervising staff and acting as a positive role model
Attending and leading reviews with people we support and stakeholders
Developing, reviewing and updating support plans and risk assessments
Completing medication and finance audits
Supporting safeguarding processes alongside the Manager
Leading and participating in team meetings
Who We Support
People with a range of needs, including:
Learning disabilities
Autism
Mental health needs
Complex care needs
You’ll be expected to work confidently within structured support plans while promoting choice, dignity and independence.
✅ What We’re Looking For
Essential:
Level 3 Health & Social Care qualification
Proven experience supporting people with learning disabilities
Strong understanding of Person‑Centred Care
Flexibility to work days, evenings and weekends
Desirable:
Experience leading or supervising a staff team
Full UK driving licence
Working Hours
Full‑time role
Flexible working hours based on service need
Mixture of short and long shifts
Regular evening and weekend working required
80% on shift / 20% admin (role may be fully on shift at times)
An enhanced DBS check will be required for this role.
What You’ll Get in Return
We truly value our people and offer a wide range of benefits, including:
28 days paid holiday (including bank holidays)
Accredited training & development opportunities
Employer‑contributed pension scheme
Plus access to: Health Cash Plan
❤️ £10,000 Life Cover
Free Employee Assistance Programme (counselling, financial & legal support)
️ Reward Gateway discounts
Cycle to Work Scheme
Financial Wellbeing Scheme
Refer‑a‑Friend bonus
Staff recognition initiatives
Our Values
We’re looking for someone who lives and breathes our values:
Respect – Honesty – Responsibility – Excellence
If you can tick six or more of the qualities below, we’d love to hear from you:
Honest
Good Communicator
Strong Values
Flexible
Passionate
Self‑Motivated
Reliable
Caring
Inclusive
Join Us
Real Life Options is a registered charity and an equal opportunities employer. We welcome applicants from all backgrounds and are happy to make reasonable adjustments to support you during the recruitment process.
Please check your email (including junk/spam folders) as initial contact is usually made by email.
Apply today and become a Service Lead with Real Life Options — where leadership truly makes a difference.
Leeds Outreach
£26,294.05 per annum
Full-Time
Lead With Purpose. Make a Real Difference Every Day.
Are you an experienced, values‑driven leader looking for a role where you can truly make an impact?
Do you want to lead a team that supports people to live independent, fulfilled lives in their own community?
If so, Real Life Options would love to hear from you.
About the Role
As a Service Lead, you’ll play a vital role in the day‑to‑day running of our Leeds Outreach service, supporting people with learning disabilities and autism to achieve their individual goals and live full, meaningful lives.
Reporting to the Deputy Manager, you’ll take responsibility for the service in the Manager’s absence, providing confident leadership while remaining hands‑on and person‑centred.
This role is 80% on shift and 20% off shift completing administrative duties, though flexibility is essential as service needs may occasionally require full shift‑based working.
️ Key Responsibilities
You’ll be responsible for leading both people and practice, including:
Leading high‑quality, person‑centred support
Supporting and supervising staff and acting as a positive role model
Attending and leading reviews with people we support and stakeholders
Developing, reviewing and updating support plans and risk assessments
Completing medication and finance audits
Supporting safeguarding processes alongside the Manager
Leading and participating in team meetings
Who We Support
People with a range of needs, including:
Learning disabilities
Autism
Mental health needs
Complex care needs
You’ll be expected to work confidently within structured support plans while promoting choice, dignity and independence.
✅ What We’re Looking For
Essential:
Level 3 Health & Social Care qualification
Proven experience supporting people with learning disabilities
Strong understanding of Person‑Centred Care
Flexibility to work days, evenings and weekends
Desirable:
Experience leading or supervising a staff team
Full UK driving licence
Working Hours
Full‑time role
Flexible working hours based on service need
Mixture of short and long shifts
Regular evening and weekend working required
80% on shift / 20% admin (role may be fully on shift at times)
An enhanced DBS check will be required for this role.
What You’ll Get in Return
We truly value our people and offer a wide range of benefits, including:
28 days paid holiday (including bank holidays)
Accredited training & development opportunities
Employer‑contributed pension scheme
Plus access to: Health Cash Plan
❤️ £10,000 Life Cover
Free Employee Assistance Programme (counselling, financial & legal support)
️ Reward Gateway discounts
Cycle to Work Scheme
Financial Wellbeing Scheme
Refer‑a‑Friend bonus
Staff recognition initiatives
Our Values
We’re looking for someone who lives and breathes our values:
Respect – Honesty – Responsibility – Excellence
If you can tick six or more of the qualities below, we’d love to hear from you:
Honest
Good Communicator
Strong Values
Flexible
Passionate
Self‑Motivated
Reliable
Caring
Inclusive
Join Us
Real Life Options is a registered charity and an equal opportunities employer. We welcome applicants from all backgrounds and are happy to make reasonable adjustments to support you during the recruitment process.
Please check your email (including junk/spam folders) as initial contact is usually made by email.
Apply today and become a Service Lead with Real Life Options — where leadership truly makes a difference.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.