Insurance Claims Handler
| Posting date: | 22 January 2026 |
|---|---|
| Salary: | £12.21 to £13.50 per hour |
| Hours: | Full time |
| Closing date: | 21 February 2026 |
| Location: | Mansfield, Nottinghamshire, NG21 0HJ |
| Company: | The Best Connection Group Limited |
| Job type: | Temporary |
| Job reference: | JN -092025-10961_1769100242 |
Summary
*** MAIN REQUIREMENT - INSURANCE AND CLAIMS HANDLING BACKGROUND ***
The Best Connection are currently seeking experienced Insurance Claim Handlers, for our client in the Mansfield area!!
The ideal candidate will be able to:
- Have a great knowledge of problem solving
- Work hard to deliver the best possible outcome
- Provide the best service
- Excel at building rapport with customers
- Excellent interpersonal and customer service skills in order to provide relevant and accurate information to customers
Duties:
- Managing claims from the start through to settlement
- Making decisions collectively on the extent and validity of a claim
- Checking for any potential fraudulent activity
- Analyse a claim made by a policymaker to establish whether it satisfies the policy conditions
- Guide policyholders on how to proceed with the claim, whether that be inbound or outbound calls
- Monitor the progress of a claim
- Escalating problems to other members of the team
- Data entry / use of computer software
- Liaising with internal departments
- General administration duties
Working hours:
- Monday - Friday 9am - 5pm (37.5 hours per week)
- Potential over time available, paid at time and a half
- You must be flexible to work some weekends!
- Pay rate is negotiable dependant on experience.
A full CV will be required, followed by an interview directly with the company!
The Best Connection is acting as an Employment Business in relation to this vacancy.