ADHD Service Navigator
| Posting date: | 22 January 2026 |
|---|---|
| Salary: | £27,000.00 to £31,000.00 per year |
| Additional salary information: | £27000.00 - £31000.00 a year |
| Hours: | Full time |
| Closing date: | 17 February 2026 |
| Location: | St. Leonards-on-sea, TN37 6BG |
| Company: | NHS Jobs |
| Job type: | Contract |
| Job reference: | B0301-26-0002 |
Summary
Patient Support Act as the named coordinator and first point of contact for patients progressing through the ADHD pathway via telephone or in person. Book appointments into the clinical system. Assist patients in completing assessment forms and patient questionnaires in a clear manner. Monitor attendance and proactively arrange follow up appointments with patients who may have missed or cancelled appointments. Provide professional and empathetic explanations to patients about the process. Signpost patients to wraparound support following a diagnosis (eg webinars) and assist with any barriers to access with the patient ensuring they receive the support they need. Communicate effectively between clinicians, GP Practices and wrap around care providers. Track patient progress and escalate patients who are not progressing through the service. Administrative Support Accurately enter patient information and input data into the clinical system. Provide administrative support to clinicians and service delivery manager, including diary management and rota coordination. Assist in the coordination and scheduling of multidisciplinary team (MDT) meetings. Information Governance and Systems Management Accurately enter and update patient data in clinical systems Handle confidential information with discretion and professionalism in line with confidentiality and information governance policies Support service audits, performance reporting, and data collection Service Development Contribute to processes and systems that improve patient experience and flow Identify gaps or inefficiencies and work with the team to resolve them To proactively identify and address day to day operational issues as they arise.