Employment Specialist
| Posting date: | 22 January 2026 |
|---|---|
| Salary: | £31,409.00 to £37,796.00 per year |
| Additional salary information: | £31409.00 - £37796.00 a year |
| Hours: | Full time |
| Closing date: | 15 February 2026 |
| Location: | Barnstaple, EX31 1QL |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9369-26-0036 |
Summary
Main duties of the job The postholder works as part of the Workways team in line with the Individual Placement and Support (IPS) evidence based best practice. The postholder also provides specialised vocational assessment of individuals work needs. The postholder will manage a caseload of no more than 20 people (per wte) who are experiencing mental health problems and wish to enter or remain in employment in line with IPS principles. Working with people in an individualised way to help them achieve their own employment goals, the postholder will be pro-active in their engagement with people on their caseload.The postholder will provide advice, information and support to the individual and to their employer and mental health worker. The postholder is responsible for establishing and maintaining links with relevant organisations, employers and individuals to enable people who have mental ill health to obtain paid work. This post may involve lone working, working away from base frequently and working without direct supervision. Communication and Working relationship Skills Essential criteria Ability to demonstrate highly developed verbal communication skills in order to develop on-going relationships with people who use the service, clinical team workers and employers. Good written communication skills for example for report writing, assisting people to complete job applications and letter writing Persistence and perseverance when engaging with people who use the service and with employers Enthusiasm for and genuine interest in vocational rehabilitation Excellent all round interpersonal and networking skills, being able to develop community networks with people who use the service. Able to approach and work with employers. Able to be appropriately directive and encouraging to people using the service Non-judgemental, to appropriately work with people with varying needs, experiences and backgrounds Desirable criteria Supervisory skills, relates to other team members and people who use the service Motivational interviewing skills Presentation skills to be able to present confidently and professionally to, for example, employers, and other services about Workways Training/facilitation skills, to run, for example, training for other organisations or recovery courses or groupwork for people who use the service Arbitration/mediation skills, for example to be able to mediate with an employer Analytical & Judgemental Skills Essential criteria Can demonstrate a Recovery focus Committed to people who use the service being able to find/retain paid work Problem solving and lateral thinking skills, being able to think on the go, address problems as they occur and work in a solution focussed way Ability to work on own initiative, being able to take appropriate decisive action when working with employers and people who use the service Ability to reflect on and critically appraise own performance, being aware of own strengths and weaknesses and address these Professionalism, at all times present self and represent the team in a professional and appropriate manner and be able to maintain professional boundaries Planning and Organisational skills Ensure effective use of resources within own work. Be responsible for organising and planning own caseload and managing clinical/non clinical time effectively to fit with service needs and demands Working with another team member, prepare, organise and run training for employers, others in learning and work organisations and care staff about learning, work and mental health issues. As required take a lead in planning and running of recovery courses and groups for people who use the service such as Preparing For Work. Work flexibly to meet individuals needs and this may require some working out of normal office hours. Responsibility for Patient/Client Care, Treatment and Therapy At all times work in a recovery-focussed way. Manage a caseload of people (of no more than 20 people per whole time equivalent worker) who have mental health issues and who wish to find paid work or commence mainstream education Work pro-actively with the person using the service with the ultimate goal of helping them find and retain paid work. Provide IPS vocational assessment for individual applicants to Workways. Work with the person using the service to explore their areas of strength, development needs, barriers to progression, learning and work needs and so on to draw up a plan of action and their next best step. Co-write all action plans with the person using the service, then monitor and evaluate these plans in order to measure progress and effectiveness of all interventions. Regularly review the agreed action plan with the person using the service, seeking to assist them to progress with their vocational goals. Provide interventions to assist the individual in problem solving, confidence building and improving work related skills Provide support in the work place for each person using the service to enable them to have the best possible chance of succeeding in the position. Provide individualised, on-going support and advice to individuals once they have secured employment to assist them in sustaining employment. Maintain a professional relationship with the people using the service with VRS staff, with mental health staff, employers and with particular attention to confidentiality and maintenance of professional boundaries. Plan and implement recovery courses or groups as required. This involves running group sessions on topics such as interview techniques, c.v. writing or assertiveness, for example. Be able to work with people who have additional problems such as learning difficulties, physical conditions or injuries. Responsibility for Policy and Service Development Implementation Ensure up to date knowledge of, and adherence to, the Individual Placement and Support approach, in relation to Early Intervention to helping people find employment or commence education. Keep Workways informed of current VR issues and keep up to date with examples of evidence based practice and government initiatives and mandates. Ensure there is easily accessible written and electronic information for all the team and people using the service about learning and work related issues and services. Be involved in developing local policies Assist as requested in producing documents of good practice about the employment of people with mental health difficulties. Increase engagement of employers through providing support for employers in recruitment & retention of staff with mental health issues. Network with peers to maintain professional links across the Trust Responsibility for Human Resources, e.g. Supervision, Training, HR Advice and Management Provide informal and ad-hoc clinical support and supervision to the administration team as required Supervise students on placement as agreed with service manager. Assist with the induction of new staff Responsibility for Finance, Equipment and Other Resources Ensure all resources are used safely, efficiently and effectively, bringing to the service managers attention any areas where this might be improved May handle small amounts of petty cash on occasion. May be a purchase card holder Responsibility for Information Resources and Administrative Duties Maintain up to date and accurate statistics, clinical records, service deficits, training given, outcomes of contact, and any other information needed for the ongoing evaluation of the service. Regularly use IT systems for inputting of data, e-mailing, internet and word processing. Assist in reviewing the teams administration processes to ensure they are fit for purpose, raising any concerns with team lead or service manager. Responsibility for Research and Development Take an active part in reviewing and developing new working practices in line with current evidence based practice Participate in staff surveys Take an active role in conducting clinical audits Freedom to Act In line with policies and procedures, work under the general supervision of the appointed supervisor making independent decisions on a day to day basis. Any Other Specific Tasks Required Using the Trusts core training requirements and the Workways team development checklist, participate in a range of learning opportunities to ensure own skills and knowledge are up to date. Have monthly professional, clinical and managerial supervision of work Have yearly personal development and review meetings and six monthly reviews.