Service Administrator - Blackpool Tobacco Addiction Service
| Posting date: | 22 January 2026 |
|---|---|
| Salary: | £24,937.00 to £26,598.00 per year |
| Additional salary information: | £24937.00 - £26598.00 a year |
| Hours: | Full time |
| Closing date: | 05 February 2026 |
| Location: | Blackpool, FY2 0JG |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9382-26-0033 |
Summary
To provide a comprehensive, administrative and information service on behalf of the Blackpool Tobacco Addiction Service to both internal and external stakeholders and the general public. Adding and processing of new referrals and dealing with correspondence received including appropriate documentation and respond where required. To be responsible for telephone calls from both internal and external sources through the team hub, taking appropriate action to ensure all messages are received by relevant members of staff redirecting as necessary. To arrange and attend team meetings as directed, liaising with attendees to confirm arrangements, making room bookings, distributing agendas, and taking and recording minutes. To undertake general office duties as required including managing incoming and outgoing mail and photocopying. Answering the telephone, taking, and recording messages accurately (including patient enquiries) and responding to queries appropriately, signposting where necessary. Scheduling appointments for new patients and follow up appointments within agreed timescales. Maintain an effective filing system to ensure effective retrieval of all relevant documentation and actions on the required date. Must comply with the Data Protection Act, by ensuring all information including personal data is always kept secure and confidential within or away from the workplace. Manage an accurate and up to date electronic filing system of emails and all correspondence, ensuring the information is easily retrievable for audit purposes. To be responsible for archiving patient notes in accordance with Trust Policy. Manage paper/electronic diaries for self and team members. Any other duties as deemed necessary to support the function of the wider Blackpool Tobacco Addiction Service.