Job Description Recovery Worker – East Cheshire North Supported Housing

Posting date:	22 January 2026
Salary:	£24,243 to £28,930 per year
Hours:	Full time
Closing date:	09 February 2026
Location:	Princess Court, Princess Crescent, Middlewich, Cheshire, CW10 0QL
Remote working:	On-site only
Company:	Humankind
Job type:	Permanent
Job reference:	JR011098

Summary

About the service:

Waythrough Services range from 24-hour residential care with nursing to floating support in peoples own homes. Some require evenings, weekends, nightshifts (waking or sleeping) and on-calls.

The people we support are central to everything we do. Each person who uses our services – residents or clients – is a unique individual and they all deserve to be treated as such. Princess Court is a 24 hour Supporting Housing for those experiencing mental health difficulties. Often multiple and complex needs will arise, and you may need to be able to support in some of these areas also. As such, your responsibilities may vary from day to day.

Key duties will include:

To support the people using our services to achieve their life goals and improve their quality of life.
To work on both practical and emotional life skills towards independent living/ greater independence.
To assist with the safe and successful daily running of the service including housing management related tasks.
To work as part of a team towards agreed service/contract targets.
To work as part of a team to provide a service in line with the organisation’s mission and values.
Further responsibilities are as follows:

Assist people using our services to:

Manage and improve their own physical and mental well-being and health.
Develop independent life-skills including budgeting, money management, tenancy sustainment, access to public services, further education and/or employment and living well in the community.
Live more fulfilling lives and develop new meanings and purposes.
Take control over their life, through their own choices and decisions.
Work in partnership with the service to provide feedback/complaints and suggestions identifying practical solutions to any barriers.
Maintaining their property, being able to manage repairs and keep the environment clean and tidy.
Encourage group attendance.
Ensure the safe running of the service:

Assess resident wellbeing and welfare on an ongoing basis.
Assess and manage a range of risks within the service as a dynamic process.
Keep our service compliant with legal regulations in housing, health and safety and safeguarding, including carrying out daily, weekly and monthly checks in these areas.
Compliance with GDPR practises, ensuring confidentiality and information sharing are foremost.
Follow the correct policies and escalation processes for health and safety, incident management and safeguarding.
Keep up to date in day-to-day repairs and maintenance requirements in line with policy and procedure.
To support with inventories on properties and ensuring these are completed on admission, discharge and move on.
Provide a safe, respectful environment.
Undertaking cleaning activities to ensure a positive environment e.g. at void changeover etc.
Work in line with Waythrough’s Code of Conduct to maintain safe professional boundaries.
Take part in backup procedures.
Take part in a rota which will include weekend, evening and overnight shifts.
Oversee medication in line with Waythrough’s policy and procedure.
Support at other sites to ensure their safe running.
Keywork:

Oversee support work for all residents and taking the lead to manage your own caseload of key clients.
Concentrate on the person and their individual needs, choices, and aspirations, rather than on diagnostic categories or labels.
Coproduce support plans with the people we support.
Work with individuals to develop agreed, meaningful and achievable person-centred plans with positive outcomes that meet the individual’s aspirations.
Complete a range of activities during key working sessions including but not limited to meaningful engagement in the community, budgeting skills, living skills, networking and basic needs are met etc.
Provide hands on support to assist in the learning of cleaning skills demonstrating good practise.
Confident or willing to gain skills to be able to work in partnership with other agencies, stakeholders for the best outcome for the people we support.
Run activities and groups designed to support independence skills.
Ensure risk assessments dynamic, created and implemented in line with our policies and procedures and updated regularly.
Ensure all interactions are appropriately documented.
Signpost people we support to other services for additional support.
Support and assist individuals to identify their future housing options, agreed move on timescales and a plan to achieve a successful move on.
Manage your own workload:

Be proactive.
Take part in handovers and complete tasks according to daily need.
Work well under pressure with multiple and competing priorities.
Be confident in supporting all residents, proactively working with all not just own caseload.
Support the Service Manager with rent management, void management and property turn around.

About you:

2-years experience of working in a mental health, complex needs or supported accommodation setting
Experience of facilitating therapeutic and coping strategies in relation to Mental Health well-being and crisis situations.
Experience of, and commitment to, promoting and implementing equal opportunities, diversity and inclusion for vulnerable people
Experience of working respectfully with individuals offering advice, guidance, and support on housing and appropriate tenancy related information
Experience of Housing Management practice and knowledge of Housing legislation & welfare benefit legislation
Experience of supporting individuals to maintain their own accommodation. Including benefit advice, budgeting and life skills.