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IT Service Desk - 2nd Line

Job details
Posting date: 21 January 2026
Salary: £190.00 to £200.00 per day
Additional salary information: Per Day
Hours: Full time
Closing date: 28 January 2026
Location: North Yorkshire, YO1 9NN
Remote working: On-site only
Company: Hays Specialist Recruitment
Job type: Contract
Job reference: 4762995_1769017112

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Summary

2ND LINE IT SUPPORT CONTRACT
YORK BASED - 5 DAYS PER WEEK (8:30am-5pm)
UP TO £200.00 PER DAY / INSIDE IR35


Your new role
Looking for an immediately available 2nd Line IT Support Contractor who can commit to working 5 days per week in our client's York office.
What you'll need to succeed
The core skills and experience required include:
* 2nd-line IT support experience
* PC / workstation deployment and imaging (Windows 10/11, macOS)
* Operating system installation and configuration
* Hardware troubleshooting: desktops, laptops, monitors, docking stations, printers
* Peripheral setup and configuration (monitors, keyboards/mice)
* Basic networking: LAN/Wi-Fi troubleshooting, Active Directory
* Remote access tools: TeamViewer, Microsoft Remote Desktop
* Software deployment / imaging tools: SCCM, JAMF
* Ticketing systems: Jira Service Management
* Asset management / inventory tracking (CMDB, SCCM, JAMF)
* End-user support and documentation, with strong communication and time management skills
* Mobile device configuration / management: iPads, tablets, smartphones (optional but desirable)


What you'll get in return
3 to 6-Month Contract - Full Time on Site (Monday to Friday 8:30am-5pm) - Up to £200.00 Per Day - INSIDE IR35
What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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