Customer Service Administrator
| Posting date: | 21 January 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £24,938 per annum Scale 2 |
| Hours: | Full time |
| Closing date: | 02 February 2026 |
| Location: | Taunton, Somerset, TA6 4PZ |
| Remote working: | On-site only |
| Company: | eTeach UK Limited |
| Job type: | Permanent |
| Job reference: | 1530635 |
Summary
Student Recruitment is an exciting and fast paced area within the College. The core function of this role is to provide excellent customer service to potential students, stakeholders and curriculum, administrating the admissions process of all funding streams including Apprenticeships.
Daily tasks will include providing an excellent level of customer service, liaising with key stakeholders and College teams. Working with the marketing team to regularly monitor and feedback on campaigns, liaising with the Marketing team to monitor and feedback on campaigns, to support other activities to drive the growth in these sectors of the College, attending events to promote the College offer, and managing and maintaining relevant systems.
To succeed in this role, you will need to be well organised with a flexible approach to working, and be able to provide excellent customer service.
UCS offer a range of fantastic employee benefits including:
Generous pension scheme
Competitive holiday entitlement
Dedicated CPD days
2 wellbeing days
2-week Christmas closure
Opportunities for hybrid working
On-site discounted gym
Free parking
UCS College Group Extra discount package, this includes top retailers, supermarkets, holidays, entertainment packages and much more!
UCS College Group is committed to equality, diversity and inclusion and welcomes applicants from all backgrounds and communities. We are also a disability confident employer and we’ll do all we can to help with your application. Please let us know if you need to request reasonable adjustments. We encourage everyone to apply who wishes to and we believe that everyone should have an equal opportunity.
Daily tasks will include providing an excellent level of customer service, liaising with key stakeholders and College teams. Working with the marketing team to regularly monitor and feedback on campaigns, liaising with the Marketing team to monitor and feedback on campaigns, to support other activities to drive the growth in these sectors of the College, attending events to promote the College offer, and managing and maintaining relevant systems.
To succeed in this role, you will need to be well organised with a flexible approach to working, and be able to provide excellent customer service.
UCS offer a range of fantastic employee benefits including:
Generous pension scheme
Competitive holiday entitlement
Dedicated CPD days
2 wellbeing days
2-week Christmas closure
Opportunities for hybrid working
On-site discounted gym
Free parking
UCS College Group Extra discount package, this includes top retailers, supermarkets, holidays, entertainment packages and much more!
UCS College Group is committed to equality, diversity and inclusion and welcomes applicants from all backgrounds and communities. We are also a disability confident employer and we’ll do all we can to help with your application. Please let us know if you need to request reasonable adjustments. We encourage everyone to apply who wishes to and we believe that everyone should have an equal opportunity.