Lettings Assistant

Posting date:	21 January 2026
Salary:	Not specified
Additional salary information:	Competitive
Hours:	Full time
Closing date:	20 February 2026
Location:	Wigan, WN1 1YN
Company:	inploi
Job type:	Permanent
Job reference:	75780117

Summary

Priority Candidates will be considered in the first instance

Wigan Town Hall

Library Street

Wigan

WN1 1YN

Salary: Grade 4, £25,583 - £26,824 per annum. £13.26 - £13.90 per hour pro rata based on

1 x 37 hours per week

1 x 32 hours per week

We're on a journey to build a workforce reflective of our Borough.

We are committed to fostering diverse teams where everybody can bring their authentic selves to work and feel that they belong. If you want to work for a Council where everybody is encouraged to meet their full potential and make a difference in our neighbourhoods, we would love to hear from you!

Your role:

The Allocation and Accommodation team match households and family’s needs making best use of the full range of housing stock that is available particularly properties that have adaptations.

As a Lettings Assistant you will be part of a team of staff responsible for the efficient re-letting of the council’s 22.5k public sector homes in line with Wigan Council’s allocations policy. You will provide advice and assistance to vulnerable applicants and tenants in relation to their housing situations. You will also work as part of a team to allocate properties to people from the Housing Register. You will deliver allocations in line with the appropriate allocations process including any Local Lettings Policies and criteria restrictions ensuring that all homes are let in accordance with the policies of the Company.

About you:

You will be highly motivated with a passion for providing a quality service and you will give your best every day. You will work on your own initiative, be a problem solver and a confidant decision maker. You will have excellent interpersonal skills and be able to explore with families and other agencies the exact requirements of a household. You’ll be a great communicator with people at all levels and will deal with situations in a professional manner and handle confidential and sensitive information tactfully.

About us:

Wigan Council has been voted ‘Overall Council of the Year’ at the APSE (Association for Public Service Excellence) Awards. We are signed up to the Greater Manchester Continuous Service Commitment ensuring that your service will be continuous or 'unbroken' between the supporting organisations.

The Progress with Unity plan is a place movement for change for the next decade, bringing a new era for Wigan Borough. It draws on the strengths of our individual organisations, recognising that together we can achieve much more for our communities by delivering on our 2 place missions; create fair opportunities for all children, families, residents and businesses and make our towns and neighbourhoods flourish for those who live and work in them.

The Allocations and Accommodation team based within the Homes section of Adult Social Care & Health match households and family’s needs to make the best use of the full range of housing stock that is available, in particular properties that have adaptations. The team help to make a difference to the lives of our tenants through the services we provide.

Here at Wigan, we are proud to support flexible working patterns, when the service can accommodate this. We also take a blended approach to where we work, depending on the work we do. This may include working from home, the office, or the community. We like to thank our employees for their hard work and commitment by giving them the opportunity to access a range of exclusive rewards and benefits click here to find out more about working for #TeamWigan.

To be appointed to this role you must be able to prove your right to work in the UK. Please visit the link below to check you qualify to apply. Please note, at present we are not a licenced sponsor. Prove your right to work to an employer: Overview - GOV.UK (www.gov.uk)

Prove your right to work to an employer

For further information, please contact Clare Elding at C.Elding@wigan.gov.uk

Priority candidates Interview date: Tuesday 17th February 2026

Interview date: Friday 20th February 2026

To view the details relating to this position, please click the links below:

Supporting Documents

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