Patient Safety & Quality Administrator, Band 3
| Posting date: | 21 January 2026 |
|---|---|
| Salary: | £24,937.00 to £26,598.00 per year |
| Additional salary information: | £24937.00 - £26598.00 a year |
| Hours: | Full time |
| Closing date: | 04 February 2026 |
| Location: | Gloucester, GL1 3NN |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9318-26-0053 |
Summary
Job Purpose: - To provide administrative support to the corporate and divisional Patient Safety & Quality Teams. - To support the DATIX System Manager with the administration of the Trust Risk Management Software (DATIX). Key Areas of Responsibility: - Responding to routine enquiries from all grades of staff across the Trust as well as from representatives of external organisations - Co-ordinating and supporting the provision of training in patient safety and risk processes, including maintaining a record of all training undertaken. - Carrying out general administration duties including: taking minutes, answering the phone, electronic filing, generating basic reports, data entry, responding to emails and some aspects of diary management and meeting scheduling. - Supporting the transfer of sensitive and sometimes contentious information arising from safety incidents while maintaining confidentiality and using discretion. - Managing shared email inboxes and phone lines and directing queries appropriately. - Maintaining up to date contact and distribution lists - Carrying out basic quality assurance checks as instructed. - Maintaining and updating data dashboards as required - Basic use of Trak care and electronic patient record to provide support to the Patient Safety and Quality advisors in identifying admission and appointment history for patients involved in incidents - Ability to remain focused during repetitive tasks - Establishing effective and open administrative processes and filing systems that enables easy access to all material by post holder and team. - To undertake any other duties compatible with grade in discussion with Line Manager - Managing electronic storage provisions through the use of share drives and SharePoint sites - Supporting the Patient Safety and Quality team tracking incidents and action plans - Responding to enquiries and providing process related advice and guidance where able and escalating queries where required. - Entering data and generating reports from databases and spreadsheets using defined search criteria - Supporting the Datix System Manager in the administration of the Trust risk management software for incidents, risk registers, complaints, PALS, mortality and claims - Carrying out DATIX system administration duties to include: approving contacts, creating and modifying user profiles and resetting passwords. Contact Details Raziya Panchbhaya (Patient Safety & Quality Coordinator) raziya.panchbhaya@nhs.net 0300 422 5755 Working hours Monday/Tuesday/Thursday/Friday. Wednesday-non working day