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Front of House Receptionist Apprentice , W. Brook Solicitors, Barnsley Town Centre, S70 1SL

Job details
Posting date: 21 January 2026
Salary: £7.55 per hour
Hours: Full time
Closing date: 04 February 2026
Location: Barnsley, South Yorkshire
Remote working: On-site only
Company: Barnsley College
Job type: Apprenticeship
Job reference: Customer Service

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Summary

Receptionist – Job Description
Job Summary
We are looking for a professional, welcoming, and highly organized Receptionist to oversee our front desk operations and represent our company with warmth and professionalism. This role is essential in creating a positive first impression for visitors and clients while providing vital administrative and clerical support to the wider team.

Key Responsibilities
Front Desk Management: Greet and welcome guests promptly, direct them to the appropriate contact, and manage visitor sign‑in and security procedures.

Communication: Answer, screen, and route incoming calls using a multi‑line phone system, ensuring accurate message‑taking and timely follow‑up.

Administrative Support: Process incoming and outgoing mail, perform data entry, maintain filing systems, and assist with photocopying, scanning, and general office tasks.

Scheduling: Coordinate meeting room bookings, maintain calendars, and support appointment or travel arrangement scheduling.

Area Maintenance: Keep the reception and waiting areas clean, organized, and well‑stocked with materials such as stationery, brochures, and refreshments.

Inventory: Monitor office supply levels and place orders when replenishment is needed.

Requirements and Skills
Experience: Previous experience as a Receptionist, Front Office Representative, or similar customer‑facing role.

Communication: Excellent verbal and written communication skills with a polished, professional telephone manner.

Technical Proficiency: Comfortable using office equipment (printers, scanners) and proficient in Microsoft Office Suite (Word, Excel, Outlook).

Organizational Skills: Strong multitasking abilities, effective time management, and the capacity to prioritize tasks in a fast‑paced environment.

Personal Attributes: Professional appearance, positive attitude, reliability, discretion, and a commitment to delivering exceptional service.

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