Receptionist
| Posting date: | 21 January 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £12.85-12.85 per hour |
| Hours: | Part time |
| Closing date: | 04 February 2026 |
| Location: | Bangor, BT20 4BN |
| Company: | Serco Limited |
| Job type: | Permanent |
| Job reference: | 307177-43918138 |
Summary
CASUAL RECEPTIONIST
Location: Bangor Aurora Aquatic & Leisure Complex, Castle Park Avenue, Bangor BT20 4BN Salary: £12.85 per hour plus excellent benefits Schedule: Casual part time hours, Monday – Sunday between 5.45am – 10pm
Ready to impact a better future?
As a Casual Receptionist in our Bangor team, you will join our busy Front of House team. This is a key frontline role, responsible for delivering excellent customer service to both internal and external customers while supporting the smooth day-to-day operation of our leisure facility.
The role combines customer service, sales, administration, and event support, including birthday parties and special events. You will play an important part in achieving membership, retention, and sales targets while ensuring every customer has a positive experience.
What you’ll do as a Casual Receptionist
- Provide exceptional customer service at all times, both face-to-face and remotely
- Deal with customer enquiries via reception desk, telephone, and email
- Take bookings and process payments using a computerised booking and POS system
- Handle cash accurately and reconcile monies
- Respond to customer compliments and complaints professionally
- Meet monthly membership, retention, and sales targets
- Maintain availability of customer information and promotional materials
- Organise and maintain Front of House areas to a high standard of cleanliness
- Organise birthday party packages, special events, and one-off bookings
- Coordinate staff rotas for events and monitor standards during parties and events
- Communicate effectively with other departments to ensure events run smoothly
- Support general administrative tasks including invoicing and purchase orders
- Manage retail stock displays and identify best-selling items
Does this sound like you?
- Previous experience in a busy Front of House or customer-facing environment
- Proven cash-handling experience
- Experience using computerised booking and POS systems
- Strong administrative skills with excellent attention to detail
Vetting and checks:
As well as checking eligibility to work in the UK, you will also complete an Occupational Health Questionnaire to help us identify and provide any support you may need to undertake the role effectively.
Discover all you need to keep growing
We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.
What we offer
- Pension: Up to 6% contributory pension scheme
- Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
- Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
- Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Charity: Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
- Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.
Let’s impact a better future, together. Apply today.
#leisurejobs
CASUAL RECEPTIONIST
Location: Bangor Aurora Aquatic & Leisure Complex, Castle Park Avenue, Bangor BT20 4BN Salary: £12.85 per hour plus excellent benefits Schedule: Casual part time hours, Monday – Sunday between 5.45am – 10pm
Ready to impact a better future?
As a Casual Receptionist in our Bangor team, you will join our busy Front of House team. This is a key frontline role, responsible for delivering excellent customer service to both internal and external customers while supporting the smooth day-to-day operation of our leisure facility.
The role combines customer service, sales, administration, and event support, including birthday parties and special events. You will play an important part in achieving membership, retention, and sales targets while ensuring every customer has a positive experience.
What you’ll do as a Casual Receptionist
- Provide exceptional customer service at all times, both face-to-face and remotely
- Deal with customer enquiries via reception desk, telephone, and email
- Take bookings and process payments using a computerised booking and POS system
- Handle cash accurately and reconcile monies
- Respond to customer compliments and complaints professionally
- Meet monthly membership, retention, and sales targets
- Maintain availability of customer information and promotional materials
- Organise and maintain Front of House areas to a high standard of cleanliness
- Organise birthday party packages, special events, and one-off bookings
- Coordinate staff rotas for events and monitor standards during parties and events
- Communicate effectively with other departments to ensure events run smoothly
- Support general administrative tasks including invoicing and purchase orders
- Manage retail stock displays and identify best-selling items
Does this sound like you?
- Previous experience in a busy Front of House or customer-facing environment
- Proven cash-handling experience
- Experience using computerised booking and POS systems
- Strong administrative skills with excellent attention to detail
Vetting and checks:
As well as checking eligibility to work in the UK, you will also complete an Occupational Health Questionnaire to help us identify and provide any support you may need to undertake the role effectively.
Discover all you need to keep growing
We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.
What we offer
- Pension: Up to 6% contributory pension scheme
- Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
- Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
- Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Charity: Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
- Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.
Let’s impact a better future, together. Apply today.
#leisurejobs
CASUAL RECEPTIONIST
Location: Bangor Aurora Aquatic & Leisure Complex, Castle Park Avenue, Bangor BT20 4BN Salary: £12.85 per hour plus excellent benefits Schedule: Casual part time hours, Monday – Sunday between 5.45am – 10pm
Ready to impact a better future?
As a Casual Receptionist in our Bangor team, you will join our busy Front of House team. This is a key frontline role, responsible for delivering excellent customer service to both internal and external customers while supporting the smooth day-to-day operation of our leisure facility.
The role combines customer service, sales, administration, and event support, including birthday parties and special events. You will play an important part in achieving membership, retention, and sales targets while ensuring every customer has a positive experience.
What you’ll do as a Casual Receptionist
- Provide exceptional customer service at all times, both face-to-face and remotely
- Deal with customer enquiries via reception desk, telephone, and email
- Take bookings and process payments using a computerised booking and POS system
- Handle cash accurately and reconcile monies
- Respond to customer compliments and complaints professionally
- Meet monthly membership, retention, and sales targets
- Maintain availability of customer information and promotional materials
- Organise and maintain Front of House areas to a high standard of cleanliness
- Organise birthday party packages, special events, and one-off bookings
- Coordinate staff rotas for events and monitor standards during parties and events
- Communicate effectively with other departments to ensure events run smoothly
- Support general administrative tasks including invoicing and purchase orders
- Manage retail stock displays and identify best-selling items
Does this sound like you?
- Previous experience in a busy Front of House or customer-facing environment
- Proven cash-handling experience
- Experience using computerised booking and POS systems
- Strong administrative skills with excellent attention to detail
Vetting and checks:
As well as checking eligibility to work in the UK, you will also complete an Occupational Health Questionnaire to help us identify and provide any support you may need to undertake the role effectively.
Discover all you need to keep growing
We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.
What we offer
- Pension: Up to 6% contributory pension scheme
- Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
- Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
- Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Charity: Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
- Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.
Let’s impact a better future, together. Apply today.
#leisurejobs
CASUAL RECEPTIONIST
Location: Bangor Aurora Aquatic & Leisure Complex, Castle Park Avenue, Bangor BT20 4BN Salary: £12.85 per hour plus excellent benefits Schedule: Casual part time hours, Monday – Sunday between 5.45am – 10pm
Ready to impact a better future?
As a Casual Receptionist in our Bangor team, you will join our busy Front of House team. This is a key frontline role, responsible for delivering excellent customer service to both internal and external customers while supporting the smooth day-to-day operation of our leisure facility.
The role combines customer service, sales, administration, and event support, including birthday parties and special events. You will play an important part in achieving membership, retention, and sales targets while ensuring every customer has a positive experience.
What you’ll do as a Casual Receptionist
- Provide exceptional customer service at all times, both face-to-face and remotely
- Deal with customer enquiries via reception desk, telephone, and email
- Take bookings and process payments using a computerised booking and POS system
- Handle cash accurately and reconcile monies
- Respond to customer compliments and complaints professionally
- Meet monthly membership, retention, and sales targets
- Maintain availability of customer information and promotional materials
- Organise and maintain Front of House areas to a high standard of cleanliness
- Organise birthday party packages, special events, and one-off bookings
- Coordinate staff rotas for events and monitor standards during parties and events
- Communicate effectively with other departments to ensure events run smoothly
- Support general administrative tasks including invoicing and purchase orders
- Manage retail stock displays and identify best-selling items
Does this sound like you?
- Previous experience in a busy Front of House or customer-facing environment
- Proven cash-handling experience
- Experience using computerised booking and POS systems
- Strong administrative skills with excellent attention to detail
Vetting and checks:
As well as checking eligibility to work in the UK, you will also complete an Occupational Health Questionnaire to help us identify and provide any support you may need to undertake the role effectively.
Discover all you need to keep growing
We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.
What we offer
- Pension: Up to 6% contributory pension scheme
- Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
- Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
- Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Charity: Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
- Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.
Let’s impact a better future, together. Apply today.
#leisurejobs
Location: Bangor Aurora Aquatic & Leisure Complex, Castle Park Avenue, Bangor BT20 4BN Salary: £12.85 per hour plus excellent benefits Schedule: Casual part time hours, Monday – Sunday between 5.45am – 10pm
Ready to impact a better future?
As a Casual Receptionist in our Bangor team, you will join our busy Front of House team. This is a key frontline role, responsible for delivering excellent customer service to both internal and external customers while supporting the smooth day-to-day operation of our leisure facility.
The role combines customer service, sales, administration, and event support, including birthday parties and special events. You will play an important part in achieving membership, retention, and sales targets while ensuring every customer has a positive experience.
What you’ll do as a Casual Receptionist
- Provide exceptional customer service at all times, both face-to-face and remotely
- Deal with customer enquiries via reception desk, telephone, and email
- Take bookings and process payments using a computerised booking and POS system
- Handle cash accurately and reconcile monies
- Respond to customer compliments and complaints professionally
- Meet monthly membership, retention, and sales targets
- Maintain availability of customer information and promotional materials
- Organise and maintain Front of House areas to a high standard of cleanliness
- Organise birthday party packages, special events, and one-off bookings
- Coordinate staff rotas for events and monitor standards during parties and events
- Communicate effectively with other departments to ensure events run smoothly
- Support general administrative tasks including invoicing and purchase orders
- Manage retail stock displays and identify best-selling items
Does this sound like you?
- Previous experience in a busy Front of House or customer-facing environment
- Proven cash-handling experience
- Experience using computerised booking and POS systems
- Strong administrative skills with excellent attention to detail
Vetting and checks:
As well as checking eligibility to work in the UK, you will also complete an Occupational Health Questionnaire to help us identify and provide any support you may need to undertake the role effectively.
Discover all you need to keep growing
We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.
What we offer
- Pension: Up to 6% contributory pension scheme
- Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
- Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
- Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Charity: Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
- Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.
Let’s impact a better future, together. Apply today.
#leisurejobs
CASUAL RECEPTIONIST
Location: Bangor Aurora Aquatic & Leisure Complex, Castle Park Avenue, Bangor BT20 4BN Salary: £12.85 per hour plus excellent benefits Schedule: Casual part time hours, Monday – Sunday between 5.45am – 10pm
Ready to impact a better future?
As a Casual Receptionist in our Bangor team, you will join our busy Front of House team. This is a key frontline role, responsible for delivering excellent customer service to both internal and external customers while supporting the smooth day-to-day operation of our leisure facility.
The role combines customer service, sales, administration, and event support, including birthday parties and special events. You will play an important part in achieving membership, retention, and sales targets while ensuring every customer has a positive experience.
What you’ll do as a Casual Receptionist
- Provide exceptional customer service at all times, both face-to-face and remotely
- Deal with customer enquiries via reception desk, telephone, and email
- Take bookings and process payments using a computerised booking and POS system
- Handle cash accurately and reconcile monies
- Respond to customer compliments and complaints professionally
- Meet monthly membership, retention, and sales targets
- Maintain availability of customer information and promotional materials
- Organise and maintain Front of House areas to a high standard of cleanliness
- Organise birthday party packages, special events, and one-off bookings
- Coordinate staff rotas for events and monitor standards during parties and events
- Communicate effectively with other departments to ensure events run smoothly
- Support general administrative tasks including invoicing and purchase orders
- Manage retail stock displays and identify best-selling items
Does this sound like you?
- Previous experience in a busy Front of House or customer-facing environment
- Proven cash-handling experience
- Experience using computerised booking and POS systems
- Strong administrative skills with excellent attention to detail
Vetting and checks:
As well as checking eligibility to work in the UK, you will also complete an Occupational Health Questionnaire to help us identify and provide any support you may need to undertake the role effectively.
Discover all you need to keep growing
We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.
What we offer
- Pension: Up to 6% contributory pension scheme
- Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
- Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
- Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Charity: Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
- Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.
Let’s impact a better future, together. Apply today.
#leisurejobs
CASUAL RECEPTIONIST
Location: Bangor Aurora Aquatic & Leisure Complex, Castle Park Avenue, Bangor BT20 4BN Salary: £12.85 per hour plus excellent benefits Schedule: Casual part time hours, Monday – Sunday between 5.45am – 10pm
Ready to impact a better future?
As a Casual Receptionist in our Bangor team, you will join our busy Front of House team. This is a key frontline role, responsible for delivering excellent customer service to both internal and external customers while supporting the smooth day-to-day operation of our leisure facility.
The role combines customer service, sales, administration, and event support, including birthday parties and special events. You will play an important part in achieving membership, retention, and sales targets while ensuring every customer has a positive experience.
What you’ll do as a Casual Receptionist
- Provide exceptional customer service at all times, both face-to-face and remotely
- Deal with customer enquiries via reception desk, telephone, and email
- Take bookings and process payments using a computerised booking and POS system
- Handle cash accurately and reconcile monies
- Respond to customer compliments and complaints professionally
- Meet monthly membership, retention, and sales targets
- Maintain availability of customer information and promotional materials
- Organise and maintain Front of House areas to a high standard of cleanliness
- Organise birthday party packages, special events, and one-off bookings
- Coordinate staff rotas for events and monitor standards during parties and events
- Communicate effectively with other departments to ensure events run smoothly
- Support general administrative tasks including invoicing and purchase orders
- Manage retail stock displays and identify best-selling items
Does this sound like you?
- Previous experience in a busy Front of House or customer-facing environment
- Proven cash-handling experience
- Experience using computerised booking and POS systems
- Strong administrative skills with excellent attention to detail
Vetting and checks:
As well as checking eligibility to work in the UK, you will also complete an Occupational Health Questionnaire to help us identify and provide any support you may need to undertake the role effectively.
Discover all you need to keep growing
We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.
What we offer
- Pension: Up to 6% contributory pension scheme
- Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
- Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
- Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Charity: Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
- Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.
Let’s impact a better future, together. Apply today.
#leisurejobs
CASUAL RECEPTIONIST
Location: Bangor Aurora Aquatic & Leisure Complex, Castle Park Avenue, Bangor BT20 4BN Salary: £12.85 per hour plus excellent benefits Schedule: Casual part time hours, Monday – Sunday between 5.45am – 10pm
Ready to impact a better future?
As a Casual Receptionist in our Bangor team, you will join our busy Front of House team. This is a key frontline role, responsible for delivering excellent customer service to both internal and external customers while supporting the smooth day-to-day operation of our leisure facility.
The role combines customer service, sales, administration, and event support, including birthday parties and special events. You will play an important part in achieving membership, retention, and sales targets while ensuring every customer has a positive experience.
What you’ll do as a Casual Receptionist
- Provide exceptional customer service at all times, both face-to-face and remotely
- Deal with customer enquiries via reception desk, telephone, and email
- Take bookings and process payments using a computerised booking and POS system
- Handle cash accurately and reconcile monies
- Respond to customer compliments and complaints professionally
- Meet monthly membership, retention, and sales targets
- Maintain availability of customer information and promotional materials
- Organise and maintain Front of House areas to a high standard of cleanliness
- Organise birthday party packages, special events, and one-off bookings
- Coordinate staff rotas for events and monitor standards during parties and events
- Communicate effectively with other departments to ensure events run smoothly
- Support general administrative tasks including invoicing and purchase orders
- Manage retail stock displays and identify best-selling items
Does this sound like you?
- Previous experience in a busy Front of House or customer-facing environment
- Proven cash-handling experience
- Experience using computerised booking and POS systems
- Strong administrative skills with excellent attention to detail
Vetting and checks:
As well as checking eligibility to work in the UK, you will also complete an Occupational Health Questionnaire to help us identify and provide any support you may need to undertake the role effectively.
Discover all you need to keep growing
We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.
What we offer
- Pension: Up to 6% contributory pension scheme
- Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
- Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
- Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Charity: Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
- Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.
Let’s impact a better future, together. Apply today.
#leisurejobs
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.