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Court Usher

Job details
Posting date: 20 January 2026
Salary: £12.21 per hour
Hours: Full time
Closing date: 19 February 2026
Location: Manchester, Greater Manchester, sk13nf
Remote working: On-site only
Company: Brook Street
Job type: Temporary
Job reference: BBBH431122_1768925797

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Summary

Job Title: Court Usher

Brook Street is recruiting a Court Usher for an exciting opportunity within the public sector, supporting the vital work of HM Courts & Tribunals Service.

Location: Manchester
Hours: Full-time, Monday to Friday, 37 hours per week
Contract: Temporary assignment until March 2026 (extension highly likely but not guaranteed)
Pay Rate: £12.21 per hour
Security Clearance: Enhanced DBS required

About the Role

As a Court Usher, you will play a key role in ensuring the smooth and efficient running of court proceedings. You will act as the first point of contact for court users, provide essential support to the judiciary and administrative teams, and help maintain a professional, safe and organised court environment.

This is a public-facing role requiring professionalism, resilience, and sensitivity when dealing with vulnerable individuals and potentially distressing situations. While tasks are governed by established procedures, you will need to react quickly and appropriately to changing circumstances.

Key Responsibilities

Court & Hearing Support

  • Prepare court and hearing rooms and clear them down at the end of the day

  • Call parties into court in priority order and escort court users as required

  • Support vulnerable adults and children attending hearings

  • Keep parties informed of changes to hearing times or courtrooms

  • Liaise with Court Clerks, Legal Advisers, the Judiciary, Witness Service and external agencies

Administrative Duties

  • Assist court clerks by producing accurate court logs and reports

  • Collect and deliver files, bundles and documentation to judiciary and staff

  • Complete standard forms, acknowledgements, court orders and warrants

  • Maintain and update databases and electronic records

  • Operate court and office equipment, including recording equipment

  • Carry out general clerical duties, including data entry and switchboard use

Post, Stock and Records

  • Open, sort, distribute and dispatch post

  • Monitor and replenish stationery and court supplies

  • Handle straightforward financial tasks under instruction (e.g. jury payments, petty cash)

Communication & Reception

  • Answer face-to-face and telephone enquiries

  • Provide accurate information related to court proceedings

  • Swear oaths and assist with the formalities of hearings

Flexibility

  • Work flexibly across different court locations or HMCTS offices when required

  • Undertake other duties appropriate to the role as requested by management

Skills and Experience Required

  • 2 GCSEs at grade C/4 or above (or equivalent), or relevant experience in a busy public service environment

  • Strong IT and data entry skills

  • Excellent communication and interpersonal skills

  • Ability to remain calm and professional in challenging or sensitive situations

  • Good organisational skills with the ability to prioritise tasks effectively

  • Resilience and discretion when handling confidential or distressing information

A transferable DBS registered on the update service is highly desirable.

Why Join?

This role sits within the Operational Delivery Profession, the frontline of government services. You will be part of a wider cross-government community, with access to professional standards, skills development and career progression opportunities across HMCTS and beyond.

If you are looking for a meaningful role where you can contribute directly to the justice system, we would love to hear from you.

Apply today through Brook Street.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

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