Care Coordinator
| Posting date: | 20 January 2026 |
|---|---|
| Salary: | £23,868 to £25,038 per year |
| Hours: | Full time |
| Closing date: | 19 February 2026 |
| Location: | Southend-on-Sea, SS0 9LJ |
| Remote working: | On-site only |
| Company: | Spider Web Recruitment |
| Job type: | Permanent |
| Job reference: | SWR4718 |
Summary
Care Coordinator - Doris Jones is seeking a dedicated Care Coordinator to join our team in Westcliff-on-Sea, Essex on a full-time or part-time, permanent basis.
Fantastic company benefits include:
- Competitive Salary: £23,868 - £25,038 per annum (dependent on experience) plus additional on-call payments for out-of-hours cover
- Holiday: 28 days paid holiday, including Bank Holidays, with an extra day to celebrate your birthday
- Professional Development: Opportunities for training and career progression
About the role:
We're looking for a confident and organised Care Coordinator to support our busy Roster and Client Services Teams. You'll play a key role in delivering smooth and reliable care operations by coordinating staff schedules, managing client information, and ensuring strong communication across the service. This hybrid role may involve office-based tasks as well as occasional visits and out-of-hours cover from home. Working hours for this role are flexible, due to part-time or full-time options available.
Main duties and responsibilities:
- Assist with creating weekly rotas, maintaining accurate scheduling data, monitoring visits in real-time, and planning ahead for staff coverage
- Respond to client enquiries, support client onboarding, maintain records, and manage internal communications
- Ensure timely updates are passed between the care team and clients, and handle incoming messages from staff
- Keep all records up to date, adhere to policies and procedures, and contribute to maintaining high-quality care standards
- General office admin including answering phones, data entry, auditing files, and supporting visitors
- Participate in a shared rota for emergency phone cover and visit monitoring outside standard hours
About you:
As a Care Coordinator, you will have a background or keen interest in care, strong IT and communication skills, and confidence using Microsoft Word, Excel, and Outlook. You will be organised, detail-oriented, and able to work calmly under pressure, both independently and as part of a team. Desirable attributes include care sector experience or a strong interest in care, and a commitment to professional development. Essential requirements include a full UK driving licence with access to a vehicle, professional appearance and a proactive approach to work.
If you have the relevant skills for the Care Coordinator role and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you.
Why Doris Jones:
At Doris Jones, we are a proud family-run business dedicated to enhancing the lives of our clients. As one of the few homecare providers rated Outstanding by the Care Quality Commission, we go the extra mile to deliver person-centred, compassionate care tailored to each individual. Founded by experienced physiotherapists, our mission is to provide families with expert care services that promote independence, dignity, and well-being in the home.
Additional information: The post is subject to an Enhanced DBS check and candidates must be authorised to work in the UK.
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Additional keywords: Care Assistant, Health and Social Care, Care Worker, Healthcare Assistant, Personal Care, Home Care, Carer, Care, Healthcare support.
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