Care Navigator
| Posting date: | 20 January 2026 |
|---|---|
| Salary: | £12.21 per hour |
| Additional salary information: | £12.21 an hour |
| Hours: | Full time |
| Closing date: | 31 January 2026 |
| Location: | Grimsby, DN34 5LP |
| Company: | NHS Jobs |
| Job type: | Contract |
| Job reference: | A4661-26-0000 |
Summary
1. Telephone Duties 1.1 Care Navigation 1.2 Making Appointments 1.3 Giving out results 1.4 Taking Prescription requests 1.5 Contacting other providers 1.6 General enquiries 2. General Reception Duties 2.1 Greeting and directing patients 2.2 Greeting and directing visitors 2.3 Handing out prescriptions 2.4 Making appointments 2.5 Ensuring the Task list is completed on a daily basis 2.6 Check NHS Mail account and print off patient correspondence 2.7 Inputting and extracting information from the practice computer system 2.8 Responding to the needs of both Doctors and Nurses during surgery 2.9 Health and Safety awareness (e.g handling samples) 2.10 General housekeeping e.g keeping the waiting areas and reception tidy 2.11 Collecting monies from patients for non NHS services 3. Repeat Prescriptions 3.1 Dealing with requests for repeat prescriptions 3.2 Raising prescriptions as per the practice protocols 3.3 Dealing with any queries relating to repeat prescriptions 4. Scanning/Read Coding 4.1 Scan all patient letters received and match to patients on a daily basis 4.2 Read code patient letters as per practice protocol on a daily basis