Credit Controller / Debt Controller x 2
| Posting date: | 20 January 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 19 February 2026 |
| Location: | Tamworth, Staffordshire |
| Remote working: | On-site only |
| Company: | Elite Personnel Ltd |
| Job type: | Permanent |
| Job reference: | SK17854 |
Summary
Elite Personnel is recruiting on behalf of a well-established Tamworth-based client who is seeking an experienced Credit / Debt Controller to join their growing team. This role is based in a modern, professional office environment and offers excellent benefits and long-term career progression.
The Role
You will be responsible for managing and collecting outstanding debt across a varied portfolio of business customers. The focus of the role is to ensure invoices are paid on time, resolving queries efficiently and professionally, and maintaining strong working relationships—taking proactive action before any further escalation is required.
Key Responsibilities
Proactively chase outstanding invoices across multiple business types
Ensure payments are received within agreed terms
Resolve invoice and account queries promptly and professionally
Maintain accurate records of customer communications and payment activity
Build strong relationships with customers to support timely payments
Escalate overdue accounts where necessary, following company procedures
Work closely with internal teams to resolve discrepancies and prevent delays
Candidate Requirements
Proven experience as a Credit Controller or Debt Controller
Strong communication and negotiation skills
Confident handling high-volume accounts
Organised, resilient, and able to work to deadlines
Professional and customer-focused approach
This role is subject to a credit check
Salary & Benefits
Salary of £35,000 per annum
20 days annual leave plus 8 bank holidays
Christmas to New Year shutdown
Your birthday off
Option to buy additional holiday
Access to BHSF, including:
Private medical appointments
Mental health resources
Death in service insurance
Ongoing training and clear career progression opportunities
Team socials and long-service recognition
Modern office environment
Free on-site parking
Discounted travel options
Application Information
Apply now to info@elitep.co.uk
Due to the high volume of applications we receive, unfortunately we are unable to respond to every applicant individually.
If you have not heard from us within 48 hours, please assume your application has been unsuccessful on this occasion.
The Role
You will be responsible for managing and collecting outstanding debt across a varied portfolio of business customers. The focus of the role is to ensure invoices are paid on time, resolving queries efficiently and professionally, and maintaining strong working relationships—taking proactive action before any further escalation is required.
Key Responsibilities
Proactively chase outstanding invoices across multiple business types
Ensure payments are received within agreed terms
Resolve invoice and account queries promptly and professionally
Maintain accurate records of customer communications and payment activity
Build strong relationships with customers to support timely payments
Escalate overdue accounts where necessary, following company procedures
Work closely with internal teams to resolve discrepancies and prevent delays
Candidate Requirements
Proven experience as a Credit Controller or Debt Controller
Strong communication and negotiation skills
Confident handling high-volume accounts
Organised, resilient, and able to work to deadlines
Professional and customer-focused approach
This role is subject to a credit check
Salary & Benefits
Salary of £35,000 per annum
20 days annual leave plus 8 bank holidays
Christmas to New Year shutdown
Your birthday off
Option to buy additional holiday
Access to BHSF, including:
Private medical appointments
Mental health resources
Death in service insurance
Ongoing training and clear career progression opportunities
Team socials and long-service recognition
Modern office environment
Free on-site parking
Discounted travel options
Application Information
Apply now to info@elitep.co.uk
Due to the high volume of applications we receive, unfortunately we are unable to respond to every applicant individually.
If you have not heard from us within 48 hours, please assume your application has been unsuccessful on this occasion.