PALS Officer
| Posting date: | 19 January 2026 |
|---|---|
| Salary: | £33,094.00 to £36,195.00 per year |
| Additional salary information: | £33094.00 - £36195.00 a year |
| Hours: | Full time |
| Closing date: | 23 January 2026 |
| Location: | London, SW17 0QT |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9200-26-0048 |
Summary
To assist the patients pathway through the Trust, advising them of their rights and the standards they can expect of the services available to them. To provide practical non-clinical advice and support to patients, their carers and families. This could mean arranging and co-ordinating internal and external services to assist patients, writing letters and/or making telephone calls on their behalf. To provide advice and information about the Trusts formal complaint procedure and provide a seamless service for the patient or carer who has concerns so they are dealt with through the most appropriate route. To access information for patients on some aspects of the Trusts services.