Practitioner Support Officer
| Posting date: | 19 January 2026 |
|---|---|
| Salary: | £31,537 to £34,434 per year |
| Hours: | Full time |
| Closing date: | 30 January 2026 |
| Location: | Crewe, Cheshire |
| Remote working: | On-site only |
| Company: | Cheshire East |
| Job type: | Permanent |
| Job reference: | E3440 |
Summary
This is a key role within Cheshire East’s Integrated Front Door team, working in partnership with colleagues and practitioners to provide advice, guidance, and practical support. The focus is on Early Help Assessment (EHA) and Lead Professional (LP) processes - ensuring children, young people, and families receive timely and effective support. By offering clear information and guidance, this role helps practitioners and families navigate early intervention and achieve better outcomes.
About us
At Cheshire East Council we are resident, and partner focused with a vision to enable prosperity and wellbeing for all. People really are at the heart of everything we do and that starts with our incredible workforce. We promote a culture of high performance where people can aspire, thrive and flourish, where we strive to deliver best value in everything we do.
For us, success isn’t just about what we achieve, but how we achieve it together. We promote curiosity, excellence, innovation and continuous improvement.
We are values led and committed to wellbeing and inclusion for all, where our employees co-created our values of drive, integrity, respect and collaboration which inform all that we do.
We are proud to work for Cheshire East Council and believe you would be too!
Join us on a meaningful journey in Children’s Social Care at Cheshire East Council
We’re on a meaningful journey in Children’s Social Care and we’d love for you to be part of it. Joining us means becoming part of a supportive, forward-thinking team that’s passionate about making a real difference in the lives of children and young people. Everything we do is about putting them first, helping them grow, thrive and reach their full potential so they can build brighter futures.
If this sounds like the kind of impact you want to make, we’d be delighted to hear from you. Come and join us in shaping positive change for our young people.
About the role:
Work in partnership with colleagues in the Integrated Front Door team.
Provide advice, guidance, and practical support on Early Help Assessment (EHA) and Lead Professional (LP) processes to practitioners across Cheshire East Council and partner agencies.
Offer clear information and guidance to children, young people, and their families regarding Early Help support, assessments, and LP processes.
Support practitioners through coaching, mentoring, and training to improve outcomes for children and young people.
Contribute to service development and policy planning within the Integrated Front Door.
This is just a snapshot of some of the exciting things you’ll be doing in the role, to find out more about the other key responsibilities of the role please view the attached job description.
About you:
You have a strong understanding of Early Help principles and processes.
You’ll bring excellent communication skills to build positive relationships with practitioners and families.
You have experience providing advice and guidance to professionals and families.
You’ll be confident in working collaboratively across teams and agencies to achieve the best outcomes for children and families.
You have resilience and the ability to handle sensitive information professionally.
To find out more about the essential and desirable criteria for the role please view the attached job description specification document.
What we offer in return:
A competitive salary - Between £31,537 per annum - £34,434 per annum (CEC NJC – Grade 7) with guaranteed yearly pay increases!
Enhanced annual leave - Start with an impressive 34 days of annual leave (including bank holidays) from day one, and watch it grow to 39 days after just five years of service
Purchase of annual leave – Want more time off? You can purchase up to 10 extra days of annual leave each year, giving you the flexibility to balance work and life just the way you want (Pro-rata for part-time staff)
Flexible working pattern - Enjoy a 37-hour standard full-time work week with the added perks of flexitime and hybrid/remote working arrangements where possible. Your work-life balance just got a whole lot better!
How to apply
We’re delighted that you’re considering applying for this role!
To join our team, simply click ‘Apply for this job’ at the bottom of the page. If you’d prefer an informal chat first or have any questions about the role, feel free to reach out to Liz Cliffe at: Liz.Cliffe@cheshireeast.gov.uk , they will be happy to hear from you! Please remember to include the job reference so we know which role you are interested in.
Once you’ve applied for the position, please keep an eye on your email inbox (including your junk and spam folders), as we’ll send any correspondence there to stay in touch with updates about your application.
If you haven’t heard from us within four weeks of the closing date, it likely means we weren’t able to move forward with your application at this time but please don’t let this discourage you as your interest means a lot to us, and we’d truly love to hear from you again in the future!
We wish you all the best in your application and if you run into any technical issues, our friendly team are here to help at: childrenssocialcarerecruitment@cheshireeast.gov.uk.
About us
At Cheshire East Council we are resident, and partner focused with a vision to enable prosperity and wellbeing for all. People really are at the heart of everything we do and that starts with our incredible workforce. We promote a culture of high performance where people can aspire, thrive and flourish, where we strive to deliver best value in everything we do.
For us, success isn’t just about what we achieve, but how we achieve it together. We promote curiosity, excellence, innovation and continuous improvement.
We are values led and committed to wellbeing and inclusion for all, where our employees co-created our values of drive, integrity, respect and collaboration which inform all that we do.
We are proud to work for Cheshire East Council and believe you would be too!
Join us on a meaningful journey in Children’s Social Care at Cheshire East Council
We’re on a meaningful journey in Children’s Social Care and we’d love for you to be part of it. Joining us means becoming part of a supportive, forward-thinking team that’s passionate about making a real difference in the lives of children and young people. Everything we do is about putting them first, helping them grow, thrive and reach their full potential so they can build brighter futures.
If this sounds like the kind of impact you want to make, we’d be delighted to hear from you. Come and join us in shaping positive change for our young people.
About the role:
Work in partnership with colleagues in the Integrated Front Door team.
Provide advice, guidance, and practical support on Early Help Assessment (EHA) and Lead Professional (LP) processes to practitioners across Cheshire East Council and partner agencies.
Offer clear information and guidance to children, young people, and their families regarding Early Help support, assessments, and LP processes.
Support practitioners through coaching, mentoring, and training to improve outcomes for children and young people.
Contribute to service development and policy planning within the Integrated Front Door.
This is just a snapshot of some of the exciting things you’ll be doing in the role, to find out more about the other key responsibilities of the role please view the attached job description.
About you:
You have a strong understanding of Early Help principles and processes.
You’ll bring excellent communication skills to build positive relationships with practitioners and families.
You have experience providing advice and guidance to professionals and families.
You’ll be confident in working collaboratively across teams and agencies to achieve the best outcomes for children and families.
You have resilience and the ability to handle sensitive information professionally.
To find out more about the essential and desirable criteria for the role please view the attached job description specification document.
What we offer in return:
A competitive salary - Between £31,537 per annum - £34,434 per annum (CEC NJC – Grade 7) with guaranteed yearly pay increases!
Enhanced annual leave - Start with an impressive 34 days of annual leave (including bank holidays) from day one, and watch it grow to 39 days after just five years of service
Purchase of annual leave – Want more time off? You can purchase up to 10 extra days of annual leave each year, giving you the flexibility to balance work and life just the way you want (Pro-rata for part-time staff)
Flexible working pattern - Enjoy a 37-hour standard full-time work week with the added perks of flexitime and hybrid/remote working arrangements where possible. Your work-life balance just got a whole lot better!
How to apply
We’re delighted that you’re considering applying for this role!
To join our team, simply click ‘Apply for this job’ at the bottom of the page. If you’d prefer an informal chat first or have any questions about the role, feel free to reach out to Liz Cliffe at: Liz.Cliffe@cheshireeast.gov.uk , they will be happy to hear from you! Please remember to include the job reference so we know which role you are interested in.
Once you’ve applied for the position, please keep an eye on your email inbox (including your junk and spam folders), as we’ll send any correspondence there to stay in touch with updates about your application.
If you haven’t heard from us within four weeks of the closing date, it likely means we weren’t able to move forward with your application at this time but please don’t let this discourage you as your interest means a lot to us, and we’d truly love to hear from you again in the future!
We wish you all the best in your application and if you run into any technical issues, our friendly team are here to help at: childrenssocialcarerecruitment@cheshireeast.gov.uk.