Assistant Patient Pathway Co-ordinator | Kingston and Richmond NHS Foundation Trust
| Posting date: | 19 January 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £29,651 - £31,312 Pro rata pa. incl. HCAS |
| Hours: | Full time |
| Closing date: | 18 February 2026 |
| Location: | Kingston Upon Thames, KT2 7QB |
| Company: | Kingston Hospital Foundation Trust |
| Job type: | Permanent |
| Job reference: | 7710477/396-7710477-DE-GV-Y |
Summary
The post holder will be the point of contact for all administrative issues relating to patients’ pathway of care. The post holder will work as part of a multi-disciplinary team and will provide support in the proactive management of the patient pathway from referral to discharge, ensuring the entire pathway is managed smoothly.
Outpatient Pathway
1. Process and log all referrals, including paper and Choose and Book, in line with Trust Access Policy and specialty SOP.
...
Pathway Tracking
11. To use the 18weeks referral to treatment (RTT) to manage all outpatient and elective patient journeys.
Inpatient Pathway (Speciality Specific)
19. Ensure that Trust agreed standard of service is delivered to patients requiring elective admission to speciality
...
General Administrative
27. Use Trust IT systems and speciality databases to ensure relevant and accurate information is recorded.
...
Communications/Customer service
38. Demonstrate high levels of customer care and be an ambassador for customer care within the Trust
...
Education and Training/Self-Development
49. Identify own training and development needs and undertake appropriate training/education as required.
...
Continued on attached JD
Development and staff wellbeing
Your growth and personal happiness matters to us. After all, we can’t expect the best from you if we don’t invest in your development and nurture your wellbeing. From the moment you join us, we’re committed to fostering your professional and personal development within a supportive, empowering environment. Whether you’re just starting your career or looking to advance further, we provide you with the tools and opportunities you need to succeed. We actively support colleagues to take part in research, quality improvement and innovation, whatever their role or level in the organisation.
To support your wellbeing, we offer an extensive range of resources, including an on-site staff nursery at Kingston Hospital, wellbeing practitioners, regular wellbeing classes, dedicated staff physiotherapist, comprehensive occupational health services, 24/7 employee assistance programme, and a range of other support and activities.
We also take every opportunity to thank and recognise the work our teams do, through weekly ‘shoutouts’ and patient feedback, monthly and annual awards.
Wherever you work across our organisation, we look forward to welcoming you.
At KRFT we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.
***Please see the attached supporting document/s which contains more information about the role in the job description and person specification***
Please ensure your supporting statement aligns with the job description and person specification, as your application will be assessed against these criteria.
This advert closes on Monday 2 Feb 2026